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We stayed at Moroccan House as part of an Intrepid tour. We had a large room on level 5, overlooking the pool. It was quiet at night, with no noise from the hotel or street.  Our two beds (one double, one twin) had firm mattresses, and oddly dense, lumpy pillows. 

The air conditioning worked well, but the fridge couldn’t be plugged in as the power point was hanging from the wall by its wires. There was only one other power point in the room to plug in and charge our devices. 

The bathroom needs an update, with tiles and panels broken, but there was good water pressure & temperature in the shower. 

The pool was cool and refreshing after a hot day. The breakfast buffet on the rooftop terrace was adequate with cereal, pastries, Moroccan flatbread, jams, tomatoes, cucumber, olives, eggs cooked to order.

Charming Moroccan decor

First and foremost, the property is located in an unsafe town, as we have been approached by a different criminal gang every time we arrive and/or we leave the property. They would be waiting for us around the corner, and all they want is money. 

Then, upon check-in, we were received by an aggressive and argumentative bellman named Hassan from the minute we enquired about car parking (as advertised). Ultimately, we got charged 60 dhs to park outside on the main road. The bellman believes serving for 22 years gives him the right to threaten and disrespect paying customers.

At one point, he asked me to go outside the property and move my car, which he said was blocking the director's car - when I went outside, I found out that it was not my car that he was referring to. So I was agitated that this man inconvenienced me and made me go outside without ensuring whose car it was. 

Another instance was when I invited my girlfriend to stay with us for one night, he threatened us with the police (even though she was a registered paying guest and had her own room). Regarding rooms/facilities, the TV & heating system controllers were either faulty or missing. 

When I had enough, I asked to get a refund so I could go somewhere else; however, they refused to give me back my money. I don’t understand how these hoteliers run a business like this, where guests are disrespected, mistreated, and not cared for. They don’t play by the international laws. So, they have their own rules, and you cannot hold them accountable. What a terrible experience.
OTAs should definitely compensate us for advertising such an unpleasant hotel.

🚫Avoid staying at Moroccan house 🚫You don’t know what you are getting yourselves into. You are warned!!!

For this prize a good hotel near shops, restaurants etc.
30 minutes walk (few minutes by  Taxi) to old Town, 15 minuten from/to Airport
Breakfast (free!) not super but you will not have to leave the hotel hungry.
Everything in de clean bedrooms was a bit old but functional.
Beds a bit hard but clean.
In the evening, the rooms on the streetside are bit noisy but you can close window. balconydoor.
Towelchange and roomcleaning every day.
Roomszise is ok, if you want a bit more space, i advise to book a 3 or even a 4 persons room.

Cheap hotel, very good choice  for a few days Marrakech, free simple breakfast, everything you need is nearby

I loved this hotel! The architecture, furniture and overall vibe was all beautiful classic islamic art. It was conveniently located. I didn't get to enjoy the food in the restaurant because it was all booked but it looked delicious. The room was comfortable. I definitely recommend it.

Gorgeous furniture at the Moroccan House Hotel.

I recommend this place i love it.
Really enjoyed our stay here - lovely staff and terrific location . The Moroccan restaurant on the ground floor looked fantastic but we went for the roof terrace and the wine! We got recommended this by our TUI guides and is actually an excursion through them

Nice place

This historical hotel is located at the heart of Marrakech. Menara - Marrakech Airport is only 5 km away. The hotel marks the advent of a new generation presenting modern services which will allow guests to enjoy a wonderful holiday in a genuine Moroccan environment with all necessary amenities, from accommodation to dining. Guests can discover Moroccan family-style cuisine and even take part in the preparation of dishes. Located on a main road, this air-conditioned hotel de charme features a foyer with a 24-hour reception desk, a safe and a currency exchange desk. The hotel offers an outdoor pool, with a children's swimming area, a spa, a steam bath and massage treatments. Cooking courses of Moroccan cuisine are also available.

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Moroccan House