Splendours of China by Rail

The order of events and sightseeing may vary according to local conditions or for operational purposes. The schedules of the domestic airlines in country are subject to frequent changes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. Some road construction &/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however, order of events and sightseeing may vary according to local conditions.

Please note lighters and aerosol cans are not allowed planes, trains or sights of special interest, such as Tiananmen square, Forbidden city, The Temple of Heaven, Terracotta Warriors, Three Gorges Dam, and the Wild Goose Pagoda.

If booking more than 12 weeks before departure a deposit of €324.50pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

You will require a visa to visit mainland China. If you’re 14 to 70 years old, you must apply for a visa in person at a visa application centre. If you’re aged 13 and under or aged 71 and over, you can only apply online. You must provide biometric data (scanned fingerprints) as part of your application. There are visa application centres in London, Manchester, Belfast and Edinburgh. The details of their opening hours are on their websites. The Chinese Embassy has further information on visa categories and how to apply. The application process takes approximately 4 – 10 working days and the cost is dependent on the visa and class you choose. You will require extra documentation for your application that you can request from us from 2 months prior to departure. We work closely with The Travel Visa Company who will be able to arrange your visa on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'. When calling the Travel Visa Company they will advise you of any changes to the fees or the procedure, they will also advise you of all information they will require in order to apply for the visa. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding these.

Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 21 days before departure. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.

IMPORTANT: A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you. Please note that you should carry your invoice with flight details on it as you will need to show this at the airport.

Please note - spray cans of any form and lighters are not allowed on trains or planes.

We recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have travel insurance. It is important that you purchase travel insurance that covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, www.travelhealthpro.org.uk, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.

The currency in China is the Renminbi, known as RMB or CNY. It is often referred to as the Yuan. We recommend that you exchange your currency before you depart. US Dollars are widely accepted in China should you wish to keep an alternative currency on you. Most major credit cards are accepted in hotels and shopping malls in China. Small shops and restaurants may not accept credit cards as well as street vendors, so it's strongly advised to have sufficient Chinese currency with you. ATM’s are readily available in big cities and most small towns.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. American Express, Diners Club, MasterCard and Visa are widely accepted in hotels.

You will need to take some extra money with you to cover any personal purchases, such as souvenirs, laundry and extra drinks and snacks. Approximately £200-£300 will be sufficient for the duration of the tour.

Tipping

It is customary to tip your national guide, local guide and driver approximately CNY30.00 per person per day. Your national guide will collect this for your convenience on the first day of your tour in Shanghai, approximately CNY300.00 per person for the total duration. Tips are collected in Chinese Yuan.

The minimum number of travellers in your group will be 10, and the maximum will be 33. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

This is a fully escorted tour, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip. You will also be joined by a local guide in each of the cities which you visit, ensuring that you have first-hand knowledge at all times. For groups of less than 10, you will have a driver and be joined by a local guide at each location.

Your accommodation is selected for convenience, location, comfort or character, and can range from business hotels to leisure hotels. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist between the UK and China. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

Breakfast is always western style and served in the hotel each morning. Dinner (when included) will be taken in local restaurants or at the hotel. A variety of restaurants are visited giving you the chance to experience a range of dishes and flavours. Unlike the western world, Chinese people do not normally pre-heat their plates and food can be presented at a variety of temperatures, which is a typical Chinese way of doing things.

Please contact Customer Experience for questions about other dietary requirements or allergy information.

It is not recommended to drink the tap water, even in developed countries water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way. Bottled water will be available at shops and hotels.

If you are travelling within the below Chinese Public Holidays, please note that celebrations last for several days and during these times some businesses will be closed and coach, air and train travel may be affected. Tourist attractions will be open but may be crowded. Chinese New Year usually falls sometime between January 21 and February 20. Golden Week public holidays fall annually between 1st – 3rd of May and 1st – 7th of October.

On your arrival in China you will be met by a representative from our local agent will be in the terminal, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays representative will show you to your transfer vehicle.

If you need to contact your representative during your stay the details are: China Travel Service Head office address: 15F CTS (HK) Grand Metropark Hotel Beijing, No.338 Guang’an Men Nei Street, Xicheng District, Beijing, China.Telephone: 0086 10 85908336 / 0086 10 85908341.

Please find below the emergency contact details for China Travel Service: 0086 10 85228340 / 0086 10 85228725 Ms. Linda Liu (Mobile): 0086 61 3911043036 Ms. Shine Cao (Mobile): 0086 61 8284532334