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I heard great reviews and had high expectations however I was disappointed.  Bathroom had broken fixtures and everything looked tired. Breakfast was dreadful and the food and drinks we had on the terrace again were very average.  Beds were comfy and the sunrise/sunset views from the balcony were priceless.

Disappointed

Absolutely loved this lovely boutique hotel, the staff especially Valentinos was so nice couldn’t do enough for you.  Our room was spacious and super comfy and clean, air conditioning all working properly, and of course a breathing taking sea-view where we watched the sunrise ( worth paying that little bit extra for) 
Well equipped gym and I even had it all to myself one morning. 
The breakfast spread was exceptional there was something for everyone including porridge , nuts dried fruit, fresh melon,  yogurt and the usual bacon and eggs and someone making a omelette if you wanted one.. even had a vegetable selection  for breakfast. 
We had half board and it was either buffet or a 3 course set menu to choose from.   Vesislav was our usual waiter and he was lovely really friendly and I asked for a alcoholic beverage which wasn’t on the menu he did reply that he’s sure that they can make me one, which they did and I got a refreshing Amaretto Sour. 
The other waiters where really friendly too just that we were mainly served by Vesislav so I thought I’d give him a mention.. but all the staff from the cleaners to reception, waiters everyone was super friendly. 
We where there for the wedding and brides getting ceremony was on the rooftop terrace really well catered for lovely drinks and food. 
The location is fantastic lovely lovely promenade to go for morning evening strolls and the bay has shallow water and the a la carte menu has such a wide selection of food at reasonable prices… 
So would I stay here again definitely.. thank you to everyone for a super chilled holiday ☺️

Stunning Views

The hotel is tidy, clean and well maintained which is why the hotel achieved at least 2 stars. Unfortunately the hotel and staff are completely unaware of allergens. On the first day I ordered the ‘vegan’ wrap, the name itself indicates that, it is at least, void of animal based products but I am aware cross contamination could potentially still be an issue but this is an intolerance rather than a severe allergy, however, it could have been. The next day I was unwell but I put it down to new water, ice etc. My husband injured his foot during our stay and we had to eat at the hotel restaurant as every where else in the location has to be walked to. I enquired if anything else in the menu was vegan so that I did not have to have the same dish but if I had to, it was fine. It was at this point the waiter said, the wrap is not vegan, it has egg in the dough, this seemed odd, he checked and came back and said it contained milk. I was shocked and really disappointed, he stated ‘it is milk powder so that is not milk’. The lack of education around allergies and dietary needs is awful. We complained to the hotel receptionist the next day, who asked why we had not complained on the day, we did to the waiter and she was directly in front of us when we did this. A male colleague did take the vegan wrap off the bill and lowered our overall bill; he also stated the hotel would email us, they have not. I have complained to hotel directly via email explaining they need to make sure this does not happen in future, as this can lead to more serious outcomes and I have not received any reply.

Uneducated staff who have a complete unawareness of allergies and a company that have failed to respond to email.

Looks like a nice little boutique hotel from the outside but we found it to be shabby in many areas. Poorly lit at night when returning which made it difficult to identify from the road. 

Although it’s only 6 years since it was refurbished, the bathrooms look & feel worn, the external areas are poorly maintained [the plants look like they are in dire need of watering] & the stairs leading to the beach are in desperate need of a maintenance man with masonry skills. 

The floorboards outside hadn’t been tended to during the winter and also looked worn and uneven. The was litter around the external areas [cigarette butts] that lay there the entire time we were there. Nobody cleared them away. 

We found the staff [apart from the night manager] to have a can’t do attitude & the young portly man who manages in the day was rude to my wife on at least 2 occasions [stroppy & bigoted].

Other issues include - Not being allowed to purchase and eat your own snacks onsite [being forced to purchase extortionately priced beverages & snacks from their mini bar which are limited in choice]

Facilities are poorly managed - gym is isolated and setup for male use only [if I was a woman I would not be using this facility alone due to it being in the basement at the bottom of an isolated staircase that is  at the side of the property

Breakfast - don’t know where to start! Sophie was always helpful -  Anything you needed [she] would provide, the problem was that there was only 1 serving the whole property during breakfast. she was often left to clear tables, lay tables and take room numbers all on her own = woefully understaffed! 

other members didn’t want to assist so when choosing to eat outside, we were left to lay our own table & find our own parasol because there was no one available to help.

I would not recommend this place primarily due to price but also due to its poor state and staff attitude towards its customers. Definite overpriced for what they offer. A big thumbs down for my wife & I & we won’t be returning here in a hurry!

A poor 3 star hotel with 4 star prices!

I read some recent negative reviews about this hotel and as a result I was prepared for a less than good experience However we had nothing to fault. Pleasant attentive staff, clean rooms serviced daily by helpful housekeeping staff, prompt room service, reasonable breakfast that was much the same as any other hotel we stayed at in Cyprus and spacious outdoor areas. 
It is not the hotels fault that the beachfront is not all that enticing - graded dirt and stones make for a less than appealing dip in the Mediterranean sea. We did notice a life guard on duty which was helpful. We stayed at this hotel due to its proximity to a wedding we attended. It more than served its purpose. If you are looking for a nice beach experience then this is not going to suit you.



A pleasant surprise 

This lovely hotel is set in Larnaca. The 48 welcoming accomodation units offer a perfect place to relax at the end of the day. The property includes Wi-Fi internet connection in all public areas and accomodation units. Travellers will appreciate the 24-hour reception. Lebay Beach Hotel does not offer cots on demand. This establishment's common areas are disability-friendly.

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Lebay Beach Hotel