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Pool

Just got back from this beautiful hotel.  I am going to start very positively as the hotel and grounds are beautiful.  Several pools to choose from, it’s relatively quiet and the food is good with the speciality restaurants being VERY nice.  The staff are all wonderful and friendly and work extremely hard and are so helpful.  We were very pleased with our choice of hotel… it’s truly lovely!  We arrived very late on the Wednesday night and were greeted with a simple check-in and a welcome drink plus sandwiches and an apple each and taken to our family room that we had booked with some much needed sliding doors that divided the sleeping areas… great!  However…. although the room was as expected (although the bathroom was very very small) we were very disappointed as it was set up for just 2 adults!  We are a family of 3 adults as our son is over 18… 2 cups and saucers, 2 robes and slippers, 2 wine glasses, and 2 chairs on the smallest balcony I had ever seen.  Very disappointing:( we did ring reception immediately to see if we could change as we could see that our neighbours had lovely big balconies but were asked to call back in the morning.  We didn’t really unpack as we hoped we could be moved just t give us a little more space to sit etc.  called reception the following day… unfortunately receptionists we’re not the most friendly or helpful.  We explained the situation again and asked about the rooms either side of us which we knew were also both empty so it could have been a simple switch….. unfortunately we were told ‘no’ and asked to come back and see the ‘ booking manager’ to see if there was anything they could do?  We did this later that morning … and were offered a room upgrade, and although the room was supposedly not as large as our family room, it did have a big balcony with chairs, loungers and a jacuzzi!!!!  However…. We could not see this room until after 11am on the Friday plus there would be an additional charge of €200 a night BUT they would discount this to €100 a night as we would have had to wait for 2 days….this would have meant an extra cost for us of €800 for a holiday that had already cost us over€6000.  We decided against this as we had looked forward to this holiday for so long after a tough few years so just wanted to relax, unpack and get on with it.  Plus we had the room type that we needed already…. Just would have liked a bigger balcony and facilities for 3 adults…. The room next door was still unoccupied at this point… asked again if we could just swap… but again told NO…. It just felt like they wanted to make more money from us.  Was even more annoyed when a family arrived next door with 2 babies and never used their balcony apart from drying clothes and towels.  Anyway… the staff did add extra cups etc to our room and put an additional chair on the balcony but with 2 6foot guys in the family…. It was impossible to use… bit like a game of Twister if anyone wanted to move!!  Such a shame as we love to sit outside.  Anyway… the family rooms are still lovely but the hotel just needs to remember that families are not all just about young children, if we had 2 young adults with us… the room would not have been suitable so bare in mind the ages of your guests!  Other than that… loved it .  Just be aware too that there is a high charge if you want to check out later too!

Wonderful hotel but be aware of additional charges

Stayed for 7 nights and had the best time with my partner. Big shout out to the entertainment team. A special shout out to Mzamo.  Also a special shout out to Amr who worked tirelessly and gave wonderful customer service. Will certainly be returning!

10/10

Beautiful grounds & pool areas. Plenty of sunbeds & great to be able to get pool towels easily & quickly without fuss every day. 
Staff were all lovely. 

The food for me was not so good, I didn’t really find anything to eat other than fruit for the whole week I was there. 
The all inclusive soft drinks were quite poor. But I’ve found that all over Greece unless you buy the branded drinks. 

My room was ok not very big but comfortable & clean. I paid for a swim up room but really it was for the exclusive use of 2 sun beds. If I visit again I’d save money by not having a ‘swim up’ room. It just meant I was on the ground floor & the pool was near, it was not necessarily a swim up room.

First visit to Kos

Love this hotel.  The grounds and facilities are lovely.  Staff are friendly snd hrlpful dedpite working extremely long hard hours. We had a swim up room which was perfect, great size and spotlessly clean.  Loved its location with mountain views.  All staff really helpful.  Beautiful decoration with flower and rose petals in love heart and decorated cake put in our room for our 30th anniversary which was a lovely  and thoughtful surprise with a handwritten card.  We liked the buffets and thought the food was lovely with lots of choice never struggled to find things to eat.  Loved the Mediterranean restaurant where the fig salad and ham hock were fabulous.  The Starry Night with saxophonist which you pay extra for was perfect in terms food and atmosphere, service and again our table was decorated with rose petals for our anniversary.  Only disappointment for us was the Italian, no choice for the amuse bouche soup which was disappointing, starters could do with more choices such as aracini, calimari, nduja croquettes and  bruschetta etc as not everyone wants salad and pizza is not a starter it's a main meal.  Would also liked to have seen some traditional dishes such as meat lasagne  or chicken saltimbocca on the menu.  The tiramisu is in fact just a chocolate cake and not tiramisu. However, we love this hotel and will definitely be returning as our overall experience and holiday was fantastic. Thank you 😊

Fabulous holiday in beautiful hotel

This is a lovely hotel. We were really impressed. Lovely swim up room which was so quiet it was amazing. The resort is very well laid out with plenty of open space. Very clean and well maintained. Staff were all very hard working and friendly. We had a few questions and reception were extremely helpful food was good with lots of choice and we enjoyed both speciality restaurants. Again good and service very good. Drinks were good and we liked that the cocktails were made fresh each time. We liked Tigaki as a resort and lots of bars and restaurants. A big supermarket straight across the road which was also really useful. Went to Kos Town in a taxi but there is a bus stop just over the road too. Zia is not far away. We liked this hote so much we booked to come back next year.

Excellent hotel with lovely staff

Hotel Utopia Blu is located in the area of Tigaki, one of the most popular resorts of the island. The hotel is only 1 km from one of the most beautiful and famous sandy beaches of Kos, 10 km from Kos Town and 15 km from "Hippokrates" International Airport. It is only a few minutes walking from shops, bars and restaurants in Tigaki. The hotel's facilities and services include 24h reception with safe services in the rooms, free Wi-Fi, 3 restaurants and 5 bars. Outdoors, in the beautiful gardens you can find an amphitheatre, swimming pool, children's pool with small slides surrounded by sunbeds and umbrellas, snack bar and tennis- as well as paddel court. The hotel is located on the main road of Tigaki where just across you can find the biggest supermarket in the area, carrying lots of souvenirs, clothing and everything you need for your holidays. The hotel offers all inclusive and is suitable for all ages. The hotel has been rebuilt in 2021.

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Utopia Blu