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Pool

Just came back from this resort. We stayed for a week in C block which overlooked the swimming pool and marina. 
The apartment was spacious and clean. 
There was kettle microwave 2 rings to cook on and a toaster. 
The man in the bar when we first arrived was really friendly and credit to them I think he has been with them for about 16 years. 
Reception staff were not the friendliest. 
Pool area spotless and cleaned every morning. 
Notices on umbrellas saying you must not reserve sunbeds which most people adhered to. 
Breakfast was nice and everything fresh. 
The restaurant attached to hotel does nice food lunch and evening. You get 10% off your evening meal if you are a guest of hotel.

Pleasantly surprised

Just returned form a family holiday and was very surprised at how lovely and clean the hotel was, the staff on reception weren’t exactly rly friendly but maybe that is just them as people. However the barman (think he’s called Ricardo) was lovely and a credit to the hotel, he’s been there for about 15/16 years. The rooms were immaculate and cleaned everyday, you can get free pool towels from gym area, we only found this out through other guests. Sunbeds were fine, however they were notices to say not to reserve & your only allowed to for 20 mins & then staff can remove your towels. Towards the end of the holiday people were reserving but there were plenty. Food around the pool was good value & restaurant next to hotel is 10% off if your a hotel guest. Restaurants outside hotel are 1 minute walk away & town was just over the bridge so about 10 minute walk. 

Overall we would return

Lovely hotel & facilities

At first we were pleasantly surprised by the hotel and thought we had been lucky with our choice.  Like other guests we were not impressed by the front desk staff at check in who seem to be going through the motions of their job with little enthusiasm or care.  Our room was  dated, but clean, and we immediately tried to settle in as a family and relax.  We found the room very warm when we entered but that’s not out of the ordinary from what we have found when we travel so we put the AC to a comfortable level and waited for it to cool down.

The room never cooled down and the AC units actually stopped functioning all together.  When I called to gain some assistance I was told that the AC was broken and the “great news” was it would be fixed sometime tomorrow for me.  Well, I guess that’s great news for someone staying more than one night and when I pointed the fact that we were only staying overnight and needed to be comfortable to sleep and rest, no solution was offered so I asked what could be done.  I was placed on a very long hold and really felt like they were trying to wait me out and hope that I went away.  When they came back on and again told me the “great news” without offering any solution, I asked for my family to be moved to another room(s) that had AC that actually worked.  I was again placed on hold for a long time where it was obvious someone kept picking up to see if I was still there.  One more time I received the “ great news” and when I asked about another room as an option I was told the AC was out in the “entire resort” so they could not possibly move my family anywhere else.  What this person didn’t realize is that we are traveling with a moderate size  group and one of our companions had a room in another building that actually had functioning AC.  I pointed this fact out to her which took the woman by surprise that I knew the truth and was again placed on hold for a very long time.  The woman came on once again and said that I would receive a call in a “few minutes” with a solution.  No call never came in over a half an hour so we went to the lobby.

Our other friends were as unfortunate as we were and ended up in the same building with the same issue, but I will let them write their own experience.

At the front desk in person we were then told by another staff member that the AC had actually been out at the time we checked in and paid for the room.  They said it needed a part that would arrive the next day.  So, they TOOK OUR MONEY and put us in rooms fully knowing they had no functioning AC.  They said they couldn’t do anything since management had “just left” the property and were not available.  Finally, a nice young man offered some fans to try and make us comfortable and was actually apologetic.

We settled down and decided to make the best of it when we found that after traveling all day that our shower didn’t fully work.  I again went to the lobby for assistance and was told they could fix it….you guessed it, “tomorrow”.  I asked if at the very least my family could use another rooms functioning shower and was told they were sorry but they were 100% booked up which was a complete lie.  I challenged the gentleman on his statement since we have been here all day and noted it’s moderate activity at best today and he simply told me I would be surprised how packed they were.  Right!  I asked for a refund of some kind and was again given lip service of how sorry they were with no solution or true care. 

I did give it 2 stars since the room was clean, although warm, and I did encounter the very nice gentleman who works the bar that others mentioned in prior reviews, and he seemed to actually like dealing with people.  

So if you want to visit a dated hotel with mostly uncaring staff that will take your money very quickly but have no idea how to problem solve real issues, then this is the place for you.  In addition, if you enjoy paying full price for a warm room in June with no way to shower this has your name written all over it.  Heavy sarcasm aside, my advice would be to AVOID THIS PLACE and find a functioning hotel to spend your hard earned money at while visiting Lagos.

Now I will wait for the management to provide their lip service response of  how sorry they are for my experience while they did nothing while it was happening in real time with my family.

Avoid this place like the plague unless you like unresponsive service.

We are on the last day of our trip in Lagos.  The second time we've stayed at the Marina Club Lagos.

We opted for a one bed apartment with a pool/marina view and we included breakfast.  

The room was lovely.  A large double bed for my wife and I in the bedroom, and two convertible sofa beds in the living area for the children which are large and comfortable.   

The kitchen/living area included a microwave oven, a sink, hob, toaster, kettle and coffee machine.  Cutlery, crockery and glassware is all included.  A TV is also in the main living area. 

The bedroom has a built-in wardrobe which includes a free safe and a few coat hangers (more needed).  There is an extra wardrobe in the hallway. 

The bathroom has a shower, large sink, loo and bidet.  A hairdryer is within.  Very clean.

The balcony is a great size and has furniture and clothes drying area.  

In all the apartment is basic in appearance but is spacious and clean which as a base is enough for us. The only addition required is an iron and ironing board.  

The pool is great.  A good size, plenty of loungers and a pool bar with a happy hour between 15.00 and 17.00.  The staff there a lovely.  Especially Amy!

Breakfast in the restaurant was decent.  Continental and UK options.  Juice and coffee included.  

The hotel bar is beautiful and again the staff are great.  

Location wise the hotel is amazing.  Right on the Marina.  A few mins walk to the old town, however close to a few local bars and a large supermarket.  Approx 10 to 15 mins walk to the beautiful beach.  

The only real negative which caught me was non-guest people walking in from the street to use the pool.  We saw it regularly and also spoke to people openly admitting to doing so.  Not good when there are paying customers present, and also a security risk.  This really needs addressing simply by giving guests wrist bands.  

In all, another fantastic stay. A beautiful hotel. Great staff.  We will definitely return.  

A lovely hotel.  Great staff, great location.  Definitely a 4 star!

I have just returned from staying at this hotel and to say I was disappointed with my stay is an understatement.This hotel is not a 4 star hotel the rooms are more like you were in a hostel with plastic chairs and hard beds I was in a one bedroom apartment overlooking the pool with more hard plastic chairs and small TV and sofa  beds that were as hard as a rock.There was no intertainment of any kind I had lunch and dinner on a couple of occasions and they were just OK unless you want to play golf and are out all day don't stay here.

Not a 4 star hotel.

This hotel is located in Algarve, directly on the Lagos Marina. Nearby attractions include the Meia Praia Beach, and the Lagos Museum. The hotel is close to the Palmares and Boa Vista Golf courses and the city center of Lagos. The hotel is just a short walk from the historic centre. There is a bus stop as well as countless shopping and entertainment venues within 200 m from the hotel. Faro Airport can be reached within an hour drive. The guest rooms are decorated in modern style with soft tones, equipped with amenities that make guests feel staying at home. Guests can take advantage of taking a sunbath on sun loungers or relax in the outdoor swimming pool. The hotel also offers spa with an extensive massage and other treatments to boast up the body and mind after a long day.

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Marina Club Lagos Resort