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Pretty hotel with a fabulous breakfast and a very delicious restaurant for dinner. Very friendly staff which speaks a lot of languages. Pretty rooms with a wonderful pool and a near supermarket and bus stop. And a shuttle that brings you to into the city center.

Nice hotel

first of all, the hotel has a wonderful view of the city of Funchal and the Bay - the hotel staff is very nice and helpful. large rooms - the only minus - the rooms do not have an electric kettle. There is a PALADAR restaurant next to the hotel - where chef Ben serves dishes worthy of 5 stars, for me the best food during my stay in Madeira - prices in the restaurant are ordinary - like in any other restaurant. The dishes are presented so beautifully, you can eat with your eyes. If I ever come back to Madeira, I will definitely stay at this hotel and I will 200% only eat at the Paladar restaurant. I rate the hotel 9/10 and the restaurants 15/10☺️

Restaurant PALADAR  best in town- Chef Ben is the best !

Lovely hotel with stunning views over the mountains ands sea. Rooms immaculate and comfortable.  Staff very helpful in the main, especially reception and the a la Carte restaurant.  Loved little Bella Bot (buffet restaurant robot). Buffet food generally good quality if repetitive. Evening buffet choice limited.  Food in a la Carte restaurant high quality and much superior although not much dearer than buffet. Room Service was easy to order & quick delivery.
Poolside area very clean and bar served a selection of snacks/light meals, beers, wines, spirits & cocktails.  Pool decent size once again looking over the sea. There is a gym, tennis & squash courts which we didn't use. Basement bar had entertainment on several evenings, which could be heard from our room on 1st floor the couple of times we were in, but mainly if at the hotel we went to listen to it.  
The only small bugbear is that they charge you extra for the use of the safe in your room and extra tea/coffee/milk for room.  A little noisy first thing and last thing at night from local dogs barking, but no reflection on the hotel.

Shuttle bus into town and back (approximately 15 minute journey), but must be booked in advance as limited seats.   Would definitely go back. Had a really nice feel to it.

Great hotel with stunning views.  Lovely staff & great service

Just returned from a short stay as a single traveller. Very good service at this hotel, reception staff were amazing , helpful, attentive and welcoming. Rooms very comfortable and cleaned daily with the fridge restocked with wines , beers and sweets - a nice addition. Lovely pool area with views across the town. The bar staff were friendly and I felt comfortable and relaxed here in the evening. Thank you for the amazing gin and tonics!

Great staff highly recommend

I am 76, my wife is in a wheelchair, has Parkinson’s and dementia, so bear that in mind when reading the review. I am giving the Panoramico Hotel top star rating, but first lets mention not so good about the hotel.
It is on a steep slope. 
They charge for tea, coffee and milk sachets replacements after first day
Safe deposit box is not free
Shower towels are smaller than I would have expected in a four-star hotel
The nearest supermarket is only two roads up the very steep hill.
I knew the hotel was on a steep hill but had no plans to push the wheelchair up or down any hill which is why I booked it.
The good points
It has the most amazing staff helpful staff, nothing to too much to help me and my wife in the wheelchair. Extremely caring towards her mobility and dementia.
Food is good. Amazing views over Funchal. There is a courtesy shuttle bus 6 days a week which we used.
Give us a fully accessible room with room walk in shower which was cleaned every day. Bed laid out at night. 
My wife was the only wheelchair user in the hotel. I am giving top marks mainly the the excellent caring staff.

Very caring towards my wife



SITUATED ON A SPECTACULAR SITE, IN THE WEST HILLSIDE OF FUNCHAL, WITH SUPERB VIEWS OF THE ATLANTIC OCEAN, THE BAY AND MAGNIFICENT MOUNTAINS.


-    2,5KM FROM THE CENTRE OF FUNCHAL.    -  22 KM FROM THE AIRPORT.

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Madeira Panoramico