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Pool

This hotel has a fantastic location and after teething problems should be fabulous, however some things can't be improved ie the lift in building 3 doesn't go to reception so people with mobility problems really have a problem as there are 16 steps to navigate. Expecially with suitcases. Also no hand rails on the entrance from the street or in the shower.
Pros: very stylish and clean (apart from the huge cockroach in the bathroom)
Staff are very helpful and pleasant. The rooftop terrace is amazing! And views are wonderful. 
Cons: as above also food repetitive and cold and not nearly enough facilities ie toasters (no butter beside the 1 toaster)
The facilities should be closer together as you have to go all over the place to get your breakfast.
Won't return unfortunately because have been to better.

Didn't cut the mustard

We stayed for 8 nights from June 16th 2024. The hotel is absolutely immaculate with modern vibes all around. The room we were given had a view of the pool and also the sea, this was lovely. Our room was a good size and included a mini fridge. The room was cleaned daily. Air con was amazing and so easy to use. 

We were all inclusive. For drinks there is a great range of cocktails and even if the cocktail you would like wasn’t on the menu - the staff would make this for you! Sangria, beer, wine and none alcoholic drinks were great too. The pool bar was self serve for any juices, fizzy drinks and a self serve beer tap. The pool bar also did a late breakfast (pastries etc) from 10am until the pool bar snacks started. The pool bar snacks were great and always fresh too. This included hot dogs, chips, burgers, salad, fresh fruit. And fresh crepes from 3:30pm - 5pm! A nice touch was the staff would come round the pool a few times a day offering fruit kebabs or various meats on a stick. 

Breakfast - a great choice of breakfast from Full English breakfast items to pastries, yogurts, pancakes, toasties, fruit. 

Lunch/Dinner - I’m a fussy eater and nearly always found something to eat. There is 2 grills where the chef cooks meat such as chicken, pork, steak etc and yes sometimes you have to wait for these to cook but it was no longer than a few minutes. Lots of choice of potato, fish, pasta and salad too. Lots of choice of dessert too such as mousses, ice cream (with all the toppings), cake and biscuits. 
We also ate out some lunches and dinners so can’t comment on the buffet everyday! When we did visit the restaurant the staff were constantly ensuring plates and glasses were cleared and tables set for the next guest. The food was constantly being replenished with fresh! 

Entertainment - towards the end of our 8 night stay a fitness entertainer/instructor had been employed for day time entertainment such as aqua gym and volley ball on the beach. We didn’t participate as we prefer to chill when having pool days! 
However there was no evening entertainment. As a young couple we enjoy a walk on an evening and to go to a few bars however I do understand for people who pay for All Inclusive to stay in the hotel on an evening this is frustrating to have no evening entertainment. The lounge bar was also not open therefore you had to get your drinks from the pool bar which offers seating but outdoor seating only. We had a few drinks when coming back to the hotel on a night but played cards etc due to no evening entertainment. Evening entertainment was due to start from the week after our stay. Last orders for drinks on an evening was 11:30pm. 

The rooftop bar was a special touch. Amazing views, relaxed vibe and a small pool. It offers drinks only. This is open 10am - 6pm. It catches the sun all day too! It is Adults Only. It’s advertised as not included in the all inclusive however the hotel has made the decision that it is now included with all inclusive. 

The Al a Carte restaurant is NOT included in the all inclusive however we were told it was. You have to pay for drinks and food here. The hotel would benefit more if guests of the all inclusive could eat here as I feel it would be busier! 

The location of the hotel is ideal. So close to amazing restaurants and bars. 30 second walk to the beach. We visited a few areas of the island and Palma Nova was great for being central. 

Yes the hotel is not perfect but I’m sure it will get there as the staff are great and friendly. The hotel and pool area are immaculate and always being kept on top of. The hotel looks just like the pictures online!

A lovely stay!

Lovely hotel in the perfect location of Palma nova. Comfy beds, spacious rooms, very clean and fresh! As the hotel has just reopened and seen a view negative reviews about the food me and my boyfriend were nervous- but not at all! I think when it is an all inclusive you cannot expect every dish to be amazing anyway and I think some people are just extremely fussy! I do however think some improvements could be made: you cannot use the A La Carte or the downstairs bar with all inclusive which is a shame as it was always very quiet down there- if there were more people in there it would attract passer byers to come in too. The day time snacks were very limited and just a buffet style of a few things- instead they should have ice cream selections, maybe x3 sandwhices, hot dog, chips and just have them ready to be ordered and would save a lot of waste. The all inclusive drinks were great! And the rooftop pool was our favourite. All in all, we loved our stay and definitely will be returning if we go back to Palma Nova. Few adjustments needed but all in all, very happy with our stay :)

Fab location! Deffo recommend

Had a fantastic stay at the newly refurbished hotel,a few teething problems pluming sorted quickly but didn't spoil holiday. Rooms are spot on only problem was hangers too big for wardrobe as they kept jamming the sliding doors. The food was pretty good with plenty of choice,toaster a bit slow. Staff very friendly and helpful. There was entertainment 3 days of our second week. Roof top area first class, adult only but needs a toilet as you have to go down in lift lol . Area around pool very spacious plenty of sun beds,pool bar very good and plenty of fruit salad hotdogs burgers and crepes freshly made. Choice of 4 cocktails mojito, tequila sunrise, Pina colada my favourites can't remember the other one lol. Family hotel but nothing for kids to do no kids club very kids small pool would be better as adults only. Front bar belongs to the hotel but not included with all inclusive which is a shame as would be nice to sit there in the evening. It's open to the public but no one was in it. The hotel consists of 3 blocks the best one to stay in is block 1 as there are about 16 steps to block 2 and the same to block 3. Block 2 has access to pool bar and pool other block's have steps to access this area. But loved it and would back at the drop of a hat. ps location is fantastic beach across the road.⭐⭐⭐⭐⭐

Fab hotel great location

the hotel it self is beautiful...no entertainment for the first 10 days food terrible until2nd week started to get a little better .most people complaining...be fore i was going to this hotel ..i  kindly  emailed  them and asked could they try to accommodate
me with a low floor. the wife  has terrible trouble walking ..when we arrived offered 
a room on the 3rd floor no lift ...about 30 or 40 step to climb...they could see my wife could not climb the first floor ...so they put on another 3 rd floor with a lift  no number on door just a plack by the side of our door with....staff room.....people knocking our door asking for a shower ..and the dearest holiday i have been on  ,,,a round palm a nova  ..for along time..i could go on and on ..one thing i would like to say about the staff at the pool bar were brilliant........INES-SANDRA-VALENTINA----OLSO  ANNA LIFE  GARD .......

NOT WHAT I EXCPECTED  AT ALL

The Tropico Playa Hotel offers everything you need to enjoy an all-inclusive stay in a magical location: on the seafront of Palmanova beach, one of the most popular areas on the island. This resort is only a 15 minutes drive from Palma city centre and is characterised by its close proximity to three fantastic white-sand beaches that boast crystal-clear water: Palmanova, Son Matias and Magaluf, making this hotel perfect for both beach and cultural getaways. Trust the guarantee that comes from the high percentage of guests who come back to visit us year after year, thanks to the great services we offer at the Tropico Playa Hotel, in addition to the extra personal touch from the Gran Isla Hotels Group.

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Tropico Playa