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Pool

Spotless hotel staff amazing tired in places will go back the hotel is situated right on the front with stunning views of the sea we had a bungalow overlooking the pools it was tired but the maids were amazing forever cleaning and changing sheets towels

Loved it

Stayed for a week here all inclusive with the wife and toddler.

The hotel is lovely, clean, compact and well organised. The staff were lovely and eager to assist.

The entertainment was very good and we enjoyed a variety of acts modern and traditional.

The rooms are dated, but were clean and the maid service was spot on.

The grounds of the hotel are quite compact which I liked with young children.

The pools were lovely and clean too. The life guard was a nice chap who always made the effort to greet us.

The only real let town was the weather, but hey ho, that's the luck of the draw.
Oh and the buffet does get a little repetitive but I find this common with most all inclusives

Yes I would return but would try and get a flight to the north rather than the south of the island as it's a long coach ride otherwise. 

Worth noting Cocktails included in all inclusive and take advantage of your 2 evening meals in the additional restaurant

Thank you

Very Pleasant Hotel

The hotel is bigger than its facilities, the swimming pool is small and crowded. The hotel really caters for the Spanish and Germans especially with their very repetitive selection of food! Breakfast is by far the best meal of the day and even then it’s like a cattle market, horrible, there are queues for everything, the lifts can take up to 1 hour to get to you, yes 1 hour. The food is plentiful if you want pork chops or chicken or paella every lunch and dinner time, every meal is the same, bland and boring. We went all inclusive plus and still had to pay 10euro per towel. The mini bar was not stocked. The staff on the whole are very nice but this is not a hotel that I feel caters really for the British. The beds are comfortable and clean but watch out for the cockroaches in the main restaurant, we took pictures. The beach here is not suitable for children in fact I would honestly state it is dangerous it is very rocky and the sea crashes in with some force. I want to be honest with people and some people experience may have been different. I would NOT bring my family here ever again as it promises far more than it delivers.

Bahia Principe Sunlight San Felipe, Peurto de la Cruz Tenerife. Poor!!

We booked this through easy jet supposed to be all inclusive plus . Room not ready on arrival fridge not stocked as advertised we had to ask for these and got that done next day 2 coke 2 tango 2 beer that’s it for the whole time your hear not as advertised by easy jet . Coffee machine only black tea or coffee no milk available. Next door our girls didn’t have cups I asked at reception got told to take some from poolside bar they wouldn’t do it. Even with inclusive plus you have to pay 10 euro deposit for towel and you get a bottle of fizz and a 3x3 box of chocolates that when you open them have been clearly stored in the sun. The food is terrible you have to wait in the evenings to be seated often half an hour stood in a queue . The lifts took an hour in the evenings so often we had to walk down 15 flights of stairs to then queue for a meal . Cockroaches walked across the floor when your sat eating . This hotel is too big for its facilities restaurant pool too small for the number of rooms and only 3 lifts like I say having to queue again. Not catered for the English clearly German and Spanish people only . Reception staff rude when you say you have all inclusive plus basically makes no difference no benefits for this. First and last easy jet holiday package I will ever book bearing in mind this is June how it’s going to be in school holidays so glad I won’t be hear then . Not a safe area while we were hear saw 2 people plasters on head where they had fallen , cockroaches in restaurant . On transfer from airport waited an hour in coach then had to change coach to come to hotel. The only good thing about this holiday on the way out staff in plane friendly .

Absolutely the worst hotel we have ever stayed at abroad . We paid for all inclusive plus .Booked via easy jet holidays.

I found the reception staff to be rude and discriminated against disabled guests refused to take water to my room. Eventually did  after I repeatedly advised them I could not carry the refilled water bottles to my room myself. For the last few days of my stay. Also ignored solo guests in the restaurant at meal times seemed to only cater for large groups who maybe they got better tips from. I found no good reason or experience to tip. The entertainment was mostly awful and at times ridiculously stupid. The food was pork and fish everyday and all hot cooked meals were Spanish. The hotel itself is lovely and is situated in a lovely part of Tenerife but unfortunately due to lack of care to the disabled I shall not return.

Disappointed

Located in Puerto de la Cruz, this charming hotel lies just across the promenade from the beach. The airport is just about 20-minute drive away. Guests will find at a walking distance from the centre of the city. The hotel is situated within easy access of an abundance of shops and entertainment venues. Guests are invited to take advantage of the wide range of excellent facilities that this wonderful hotel has to offer, they can relax in the spa after an exhausting day or have a delicious meal in the property surrounded by a lovely atmosphere. This charming complex comprises beautifully-appointed rooms, which come complete with modern amenities for added comfort and convenience.

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Bahia Principe San Felipe