A Royal Indian Odyssey with Mumbai City Stay

The order of events and sightseeing may vary according to local conditions or for operational purposes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. Some road construction and/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however order of events and sightseeing may vary according to local conditions.

If booking more than 12 weeks before departure a deposit of €324.50pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

A visa is required for entry into India. British Citizen Passport Holders will need to obtain a tourist visa. You can apply for an E-visa here no more than 120 days in advance e-visa. Alternatively you can visit The Indian Visa Application Centre in London: 142-148 Goswell Road, London, EC1B 7DU. We also work closely with The Travel Visa Company who will be able to arrange your visa on your behalf. Please call them on 01270 250 590 and quote 'Mercury Holidays'. Your passport must be valid for at least 6 months before you enter India. Visa requirements are subject to change and obtaining a visa is the responsibility of the traveller and not Mercury Holidays. We recommend you check with your destinations' Tourist Board or Embassy prior to departure for the most up to date guidelines regarding visas and passport validity.

Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 21 days before departure. Each passenger is entitled to 23kg of hold luggage plus 1 item of hand luggage not exceeding 23cm x 41cm x 51cm in size and 7kg in weight. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313. IMPORTANT: A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you. Please note that you should carry your invoice with flight details on it as you will need to show this at the airport.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

All our tours feature a “Tour Pace” to help find the right holiday for you. To travel on any of our tours requires unaided mobility and the ability to stroll around the sights, climb stairs and get on and off coaches and boats. The tour pace of A Royal Indian Odyssey is rated Challenging due to the tour being packed with activities and experiences with many train journeys. A good level of fitness is required as you may be on your feet for approximately four hours in a day, though this will be interspersed with regular breaks and will vary from day to day. You will be walking around the sights, and you will be getting on and off coaches, trains and boats and climbing steps which may be irregular. You will stay in variety of hotels throughout the tour. Our guides will always endeavour to provide the highest level of service and assistance; however, they cannot be expected to cater for customers who are unfit to complete the itinerary.

The currency in India is the Rupee or Rs. The Rupee is a closed currency and officially you are not allowed to take any cash out of India. US Dollars and GBP are also widely accepted in India should you wish to keep an alternative currency on you. There are restrictions on taking Indian rupees into India. Visitors, including tourists, are not permitted to take any amount of Indian currency into the country. You can take cash or travellers' cheques (in pounds sterling or another foreign currency) and/or a bank card with you and exchange or withdraw rupees once in India.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks. Approximately £50 - £100 per day will be sufficient for the duration of the tour. It is a good idea to try and maintain a supply of small notes and change in the local currency for tipping or small purchases. Please also bear in mind that there will be several shopping opportunities throughout your tour.

Tipping

It is customary to tip your guide and driver. This is at your discretion, but we recommend you allow approximately £3 per person per day. It is asked that you tip in pounds and not local currency, please do not give coins as these are difficult to exchange. This will total to approx £85 per person. If you want to additionally tip your Bell boy, porter etc this is up to your discretion.

The minimum number of travellers in your group will be 10, and the maximum will be 35. If in the unlikely event there are less than 10 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

There is no minimum number of travellers for this extension however the main tour passenger numbers will apply for the main part of the tour. If in the unlikely event there are less than the required number of people booked on your main tour date then you may be asked to change to a different date. A full refund will be made available to you should this alternative not be suitable.

This is an escorted tour, meaning you will have the services of an English-speaking guide during each excursion ensuring that you have first-hand knowledge at all times. Also, local monument guides will be provided subject to the monument’s rules. For groups of 5 people or less you will have an English speaking Driver Guide or a Driver and Local/Monument Guides

Private Tour: If you have booked a private tour then you will be accompanied by a Driver Guide or a Driver and Local/Monument Guides. These will be available to you during all scheduled sightseeing.

This is a fully escorted tour extension, meaning that you will be met on arrival by your national guide who will remain with you for the duration of your trip.

During your tour you will be getting on and off several trains. You will be booked in Air Conditioned Chair Car carriages. Seats recline and there is overhead space for a bag. Bathrooms are at the end of each carriage but toilet roll and hand sanitiser is advised. Trains in India do vary to the UK in terms of quality. Some trains can be disrupted by heavy fog and your tour guide will let you know if anything changes.

Your accommodation is selected for convenience, location, comfort or character. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist between the UK and India. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

A triple room is available but please note that this will be a twin room with a roll away bed for the 3rd passenger.

Breakfast is always a combination of Indian and western style and served in the hotel each morning (sometimes a packed breakfast depending on train journey). Lunch and dinner where applicable will be taken in hotel/wayside restaurants. A variety of restaurants are visited giving you the chance to experience a range of dishes and flavours.

There are some dry hotels in India, and some hotels where alcohol can be consumed on the premise but must be brought in from outside. Your guide will pre-warn you of this and if anyone in the group would like to purchase drinks before getting then he will arrange for you to visit a local shop and get what you need wherever possible.

Please contact Customer Experience for questions about other dietary requirements or allergy information. Vegan, vegetarian and non-spicy meal options are available, all meal requests need to be sent over to our suppliers before travel.

It is not recommended to drink the tap water, even in developed countries water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way. 2 bottles of water are supplied per person per day on your tour.

Dry days are when the sale of alcohol is not allowed. Most of the Indian states observe these days on major national festivals/occasions such as Republic Day in January, Independence Day in August and Gandhi Jayanti in October. Dry days are also observed during elections in India.

During visits to Churches/Temples please note long trousers or skirts should be worn to cover knees, Long sleeved tops should be worn to cover shoulders and ladies should bring a scarf to cover your head.

On your arrival in Delhi you will be met by a representative from our local agent, Jayasree Travels and Tours, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/India Travel Service representative will show you to your transfer vehicle. Your guide will be able to answer any queries.

If you need to contact Jayasree Travels and Tours during your stay the details are:

Jayasree Travels and Tours Address: F 341-Ground Floor Lado Sarai New Delhi 110030 Telephone Number: 0091 471 2505067

Please find below the emergency contact details for Jayasree Travels & Tours

Telephone number 24 hr: Mr Biju Unnikrishnan +0091 952 618 8860, Ms Jayasree Vikraman +0091 974 700 5888, Mrs Samitha Azhar +0091 974 471 3380, Mrs Rekha Anil 0091 9744813380 , Mr Amit Bhardwaj +0091 995 898 8719

E-mail: biju@jayasreetravels.com