Name: Le Blanc Spa Resort
Price range: from €2,627.76pp (7 nights includes flights and transfers)

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Pool

Le Blanc never disappoints!  The food was amazing and the service is beyond special.  The beach is perfect and the pools are kept spotless. The beds are comfortable and the showers are very good.  The lobby bar is lively during happy hour with entertainment.  Cannot go wrong.

Best all inclusive in Cancun

I had high expectations for Le Blanc Spa Cancun, but unfortunately, this resort is extremely overhyped and not worth the outrageous price of $1,000 a night. From terrible customer service to subpar food and a lackluster view, it was a major disappointment.

Customer Service:

Despite having the “Do Not Disturb” light on, staff constantly knocked on my door and even entered my room without permission—once to drop off food that wasn’t even mine! Instead of a simple apology, they awkwardly took it back. On top of that, they repeatedly addressed us by the wrong name and room number.

The most frustrating part? The relentless sales pitches. We were pressured non-stop to upgrade or join their membership program, even after saying “no” multiple times. It felt like they only cared about squeezing more money out of guests rather than providing a true luxury experience.

Food & Drinks:

As a big foodie, this was probably the most disappointing part. For a resort that claims to be high-end, the food was shockingly below average. I’ve attached an image of their so-called “A5 Wagyu” and “ribeye steak”—both of which looked and tasted terrible. Not a single restaurant impressed me, which is incredibly disappointing. Even the desserts were awful—limited variety, and what was available tasted bad. Every piece of bread I had on this trip was stale and hard as a rock.

The drinks were just as underwhelming. They skimp on alcohol, using cheap brands and barely pouring anything. Despite drinking throughout the trip, we never even got tipsy. For a supposed five-star, all-inclusive resort, this was unacceptable.

There are six restaurants, yet every time we tried to book an early reservation, we were told they were “fully booked”—even though the restaurants were visibly empty. The only available times were ridiculously late, making the entire dining experience frustrating.

View & Atmosphere:

The views are underwhelming, especially compared to other resorts. At other resorts it expands far from the left to right side, but here once you step out you only get what’s in front of you. The layout is basic—just a pool with a beach directly in front. There’s nothing unique or memorable about it. Everything feels overly marketed and misleading, making for a major letdown.

Overall:

Le Blanc Spa Cancun is far from the luxury experience it claims to be. Everything felt overpriced, underwhelming, and frustrating. I would not recommend wasting your time or money here.

Overpriced and Overhyped – A Disappointing Stay at Le Blanc Spa Cancun (think there management has changed)

They will charge you, 299 dollars in the last day of your trip, promising 50% discount in your next stay.
It’s a lie, they will not give you any discount, there is a guy that will push you to do this, promising even more things. Don’t do it.

I already tried more than 5 times contact for a refund and they do not ever answer!

Charging you 299 for nothing!

Amazing service from Saul! He made me feel at home and I would definitely return. It was the best vacation for a business trip. I had never stayed at an all-inclusive resort before and it was perfect. I had great communication from Saul and his colleagues. The team and resort allowed me to focus on the work I needed to be present for, while enjoying the beach and vacation atmosphere. 10 out of 10

Considering this my new office!

Amazing!! Beautiful resort where you don’t have to lift a finger. This is the second time staying with Le Blanc after loving the Cabo one. Great food! Special shout-out to the amazing staff at all the restaurants and the spa. Big kudos to Lizabeth and Najiba at the spa as well as the staff at Kakau, Alejandra and her colleagues.

Perfection

The award-winning, adults-only Le Blanc Spa Palace is regarded by many as one of the best hotels in the world. Pure luxury and elegance meet an incredible location, more than 20,000 m2 between the Caribbean Sea and the Nichupté Lagoon, enjoying stunning views. The hotel offers an excellent spa, various exceptional restaurants and a wonderful infinity pool, making it the ideal place for an unforgettable stay.

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Le Blanc Spa Resort