Select Room & Board Basis | Mercury Holidays

Product Details

Pool

My wife and I had not previously been to Cancun or booked all inclusive packages before so I was skeptical going into this trip.  But I was pleasantly surprised and very impressed with the property, the service and the food.  Many of the reviews I read before going gave high marks for service at most of the hotels in Cancun and that was also the case at The Vine.  Everyone working there seemed experienced and professional and the hotel was well maintained.  The 24/7 coffee/dessert bar in the lobby is a very nice touch and you seem to gravitate to it every time you’re headed to or from somewhere in the hotel.  In general we’re also very skeptical of buffet restaurants but the one at The Vine was another pleasant surprise.  A huge offering of different selections of foods with good quality and terrific service.  One thing to note, and this is not really a negative, there is a sports bar which is a good place to catch a game you may want to see and have a beer and cocktail but the food is bar food.  I couldn’t see eating there when there are easy options steps away with much better selection and quality.   There were either no wait times at each of restaurants or wait times were minimal.  As far as the rooms, again I was impressed.  We had just a standard room and it was very comfortable.  I read one review before we went and the person said they didn’t care for the layout – the way the shower and water closet are situated.  But we didn’t find it an issue.  Last thing is I thought the whole package was a good value considering what’s included.

Nicely impressed

The food was miserably bad and there were more time share reps than people. We tried every restaurant and the only decent food was at the pool where they grilled burgers. “Preferred” club was an absolute waste of money as their “top shelf liquor” selection (a “perk”) was not available in any bar in the resort except for a small bar with limited hours on the 21st floor. 

Terrible food and timeshare scams

I had a great time, the staff was nice my room was real nice. The food and drinks was good as well. I’ll definitely be back!

Review

Amazing overall experience. We stayed for four days. The pool and beach experience was fantastic. The beverage and food experience was also amazing. All of the staff were so kind and friendly. We felt welcomed throughout the entire duration of our stay. Would definitely recommend!

Fabulous Experience

This was our first time at the Vine in Cancun.  We have stayed at many other Secrets in the Cancun area but we're a bit concerned with the location and hotel style building....which we should not have been!  The hotel is well laid out, the pools and spa were great, we had preferred club access and I highly recommend getting preferred.   The food was absolutely fabulous, I did not have one bad meal and in fact had many outstanding meals!  You should try all the restaurants! They live up to their name with wine tastings daily, which I highly recommend the complimentary ones AND the small extra fee ones (no different than the expense of a tasting in Napa at a winery).   The beach was beautiful with no seaweed when we were there and a beachside bar!   We swam in the turquoise waters daily and loved it!  The best part of this resort was the outstanding staff that went out of their way to make it such a beautiful visit for us!  First Fabiola is the best Sommelier!  She made every wine selection perfect for us and you have to go to her beautiful dinner under the stars!.  Her partner in wine, Giovanny was also so educational and made every wine tasting fun!  Daniel our poolside paella chef was delightful and taught us to make delicious paella and Diego was full of enthusiasm and entertainment, making us laugh to tears!  Erika at Olio always made our breakfast perfect, she is so wonderful and Wilian will provide you the best of service with such a smile!  Finally, Sandra from UVC was super knowledgeable and a joy to speak with!   I would recommend this resort, I would have given it 5 stars but for a few minor points of 'just okay' situations - our Butler missed acknowledgement of our anniversary as well as the resort, even after we reminded them, was a first in the Secrets network for us as we always travel to celebrate it (last 10+ yrs at different Secrets) and a big disappointment, HOWEVER, Erika at Olio remembered and did a special treat for us at breakfast and we thank her!  The pool umbrellas are a mess and do need replacement, it's hard in that area, understandable but it's time.   Minor points and wont stop us from coming back as overall it was another great Secrets trip with staff that make every visit joyful!

Nice surprise!

Unlimited Luxury for adults only service.This beautifully property with 497 confortable suites and amazing views are located on the coast of the Yucatan peninsula. The hotel is set just a short distance from one of the world's most stunning beaches, offering visitors the ideal setting in which to indulge in the ultimate relaxation and rejuvenation. The hotel is situated just a short distance from the sea and airport at hotel  Cancun zone, ideal for events and conferences, lying within easy access of a wide range of attractions in the area. Guests will find themselves within easy reach of a number of dining, shopping and entertainment venues. This charming hotel has beautifully captured the essence of its naturally stunning surroundings, wine and food flavor around, sexuding splendour and grace. The guest rooms are luxuriously appointed, tempting visitors into a cocoon of peace and serenity. The hotel affords guests unparalleled comfort and convenience, offering a boundless array of first-class facilities, weddings and events are allowed with our experts service in advance.

North America

Canada

Escorted Tours

South East Asia

Philippines

Private Tours

Africa

Madagascar

Vietnam

Holidays

Escorted Rail Journeys

Europe

Malta

Namibia

East Asia

Taiwan

Indian Subcontinent

Bhutan

Portugal

All trip types

River Cruises

Botswana

Central Asia

Georgia

Kazakhstan

Tibet

Cambodia

Thailand

Multi-Centres

Latin America

Costa Rica

Mongolia

Middle East

Dubai

Indian Ocean

Maldives

Mauritius

Kenya

Sri Lanka

Australasia

Australia

Cuba

Japan

South Korea

South Africa

Cyprus

France

Indonesia

Kyrgyzstan

Czech Republic

China

Morocco

Tanzania

Peru

Brazil

Albania

Kerala

Chile

Nepal

Escorted Walking Tours

Ethiopia

Algarve

Romania

Jordan

Borneo

Malaysia

Uzbekistan

India

Turkey

Tenerife

Madeira

Lanzarote

Benidorm

Bali

Croatia

New Zealand

Fly Drives

Mexico

Israel

Ecuador

Egypt

Netherlands

Norway

Italy

Spain

Seychelles

Iceland

Austria

Oman

Gozo

United Arab Emirates

Costa del Sol

Greece

Gran Canaria

Caribbean

Antigua

Grenada

Majorca

Saint Lucia

Abu Dhabi

Barbados

Fuerteventura

Opening Times

Mercury Holidays opening times

About Us

Contact us

Online Brochures

Order a FREE Brochure

Terms and Conditions

ABTA & ATOL

How to Book

Holiday Insurance

Airport Extras

Charities we support

Early Holiday Booking

Privacy Policy

More Info

All inclusive holidays are all about keeping things simple and stress-free. Leaving you with the sense of relaxation, knowing everything is covered and there are no extra expenses!

All-Inclusive

Pay no extra for being a solo traveller with our no single supplement special offers!

No Single Supplement & Solo Offers

Stay longer for less, with our stay 14 nights pay for 7 nights holiday deal! This offer is available with a great selection of our hotels

2nd Week Free & 14 Night Offers

Stay 21 nights pay for 14 nights! Choose one of our excellent value long stay holiday offers. Stay longer for less!

Trip Type

Sort by

More Info (view all)

Secrets The Vine Cancun Resort and Spa