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Annual trip to Mexico each June. After extensive research,copious positive reviews, we chose Secrets Akumal! We are so happy we did. This place is our absolute new favorite!! 
Lots of similar experiences to others that wrote stellar reviews so I won't repeat all that. I was a bit nervous about the lush foliage and not being able to see the ocean. Seeing/hearing the water is a huge priority on our vacay since we come from Iowa. It turned out to be a perfect combo of ocean and jungle. Just remember to bring bug spray. Especially if it rains. 
A few things we were blown away by were the top shelf liquor choices that were included, all the delicious food choices for lunch that you could order right from your chair and the service was quick! We never dealt with the towel game even coming down at 9:30 am or later. The beach. Awww the beach. I could go on and on. Stunning. Calm. So much sea life
 We were there during a tropical storm and it was still incredible! Another pleasant surprise was how fast room service came. I never felt we waited long at all! 
A few things to mention but not necessarily a complaint. On the day we arrived, after check-in, we were walking down the tiled staircase to the lobby bar. We each had one drink in hand and only 1 prior and my hubby mentioned how he wondered if many people had fallen down these stairs. As soon as he finished his sentence down he went. This must happen often because the staff was not phased by it and no one checked on him. He was a little bruised up but ok. We took the elevator after that and were extremely nervous anytime we saw someone walking on it. 
Food is subjective. We weren't blown away by any particular meal but no complaints. El Patio was our least favorite. Himitsu was our fave! We enjoyed access to Sea Side for breakfast. We never had to wait for a table and seen many set up of 6 or more which is nice! LOVED no reservations. 
We booked an ocean front preferred and had an incredible view. We were building 2 on the second floor. Our patio was a little enclosed which I was not a fan of at first but appreciated with all the rain. The lack of privacy in the bathroom set up would be the biggest down side for me for the whole trip. The shower door is completely see through but the toilet is frosted. Why not frost both? Not a deal breaker but definitely my least liked thing about the resort. 
Last, I wish the mens dress code could be reconsidered. Pants in the summer at dinner is hot. Then having to go back to your room to change after dinner was not ideal. We've been to nice dinners where mean wore nice dress shorts and close toed shoes. It's possible! 
Shout out to our building Concierge Alan and his team! They did an excellent job. I was feeling disappointed that our anniversary was not acknowledged and we came back to our room our last night to our room decorated and nice card from Alan. Made our trip! Also a huge thank you to Flor for  keeping our room clean. She did an amazing job. Last shout out to Sharon at the pool. I will definitely sit in her section when we return!
We are so glad we tried Akumal this year. Kind of sad we didn't try it sooner! We will definitely be back. 

4.5 ⭐️ Can't wait to return!

The website really makes it seem better than what the actual experience was. I can get more for less at the Secrets in Cabo San Lucas 

Expected More!

This place, and the staff were by far the best vacation we have had.  They are so genuine and helpful.  They go out of their way to make your stay perfect!

AMAZING

We had a fantastic week at Secrets Akumal.  The property and rooms are beautiful and the food is amazing and plentiful. The service is consistently exceptional. We really enjoyed the blackberry margaritas, chocolatle martinis, the bluefin tuna sashimi class, and all the pool side cookouts!  Sarai from the lobby bar was absolutely amazing. She provided exceptional service and her grace and service were unmatched. She is one of our favorite employees across many Secrets resort experiences. Santiago was also at the lobby bar and was great!.  Diego, Julio and Michelle at Market Cafe went out of their way to make us feel welcome and remembered us from day to day,  Jorge at the Barracuda Bar made excellent drinks and always greeted us with a smile. Miguel, the main pool concierge was always busy but always had time to chat and attend to guest's needs.  He is another one of our all time favorite Secrets employees. He is kind, engaging and a fantastic worker.  He is truly an asset to Secrets Akumal!.  His co-worker Augustin was also very friendly and helpful in finding our lost items.  Alejandro and Daniel at the swim up bar were fun, friendly, and handled the very busy conditions with ease. Carlos and Max from the entertainment team were great around the pool in getting everyone involved and having fun. Their enthusiasm was catchy!  We will definitely come back to this fantastic resort!

Best resort stay to date!

First time at a 5 diamond resort. Unknowingly booked here and was enormously surprised. The food was amazing, some of the best dishes we’ve ever had

Great honeymoon destination

This hotel is ideally located in the heart of the Riviera Maya along the famed white sand beaches and calm, clear waters of Akumal. This resort offers a truly magical Unlimited Luxury experience. Retreat to your well-appointed room or suite with your own furnished terrace or balcony. Indulge in an expansive array of international cuisine. Choose from gourmet á la carte restaurants, a buffet venue, a café and a grill. Or sneak away for a romantic meal in your suite or on the beach. This amazing property offers 8,100 square feet of state-of-the-art meeting facilities perfect for any size function.

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Secrets Akumal Riviera Maya