Grand Tour of Mexico

The order of events and sightseeing may vary according to local conditions or for operational purposes. The schedules of the domestic airlines in country are subject to frequent changes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. Some road construction &/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however, order of events and sightseeing may vary according to local conditions.

If booking more than 12 weeks before departure a deposit of €324.50pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

A visa is not required for your trip to Mexico as long as you travelling from the UK or Europe.

If you are travelling via the USA to Mexico, You will need to obtain an ESTA visa. This must be applied for at least 7 days before you are due to land in the USA. An ESTA can be applied for directly on the website of the Department of Homeland Security. The Fee for application is approximately $21.00 and payable via a Credit / Debit Card online. https://esta.cbp.dhs.gov/esta

Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 21 days before departure. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.

IMPORTANT: A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you. Please note that you should carry your invoice with flight details on it as you will need to show this at the airport.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with an average level of fitness and normal mobility. It involves full days of sightseeing, often on foot, and includes getting on and off coaches and boats. There are several visits that include a significant number of steps and walking to get the best out of each town/city within Mexico. This tour is not suitable for anyone with walking difficulties.

The currency in Mexico is the Mexican Peso, known as MXN. We recommend that you exchange your currency before you depart. US Dollars are also widely accepted in Mexico should you wish to keep an alternative currency on you. Major Credit/Debit cards are also accepted.

As normal practice you may be asked for your credit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry, any meals not included in the itinerary as well as drinks and any additional snacks; Approximately £350 - £400 per person will be sufficient for the duration of the tour. It is a good idea to try and maintain a supply of small notes and change in the local currency for tipping or small purchases.

It is at your discretion to tip both your driver and guide. We would recommend to tip approximately USD2 per person per day. This is a total of USD60 per person to budget for tips on your trip. As tipping is at your discretion, please tip as and when you feel appropriate too. Tips are accepted in the local currency.

The minimum number of travellers in your group will be 15, and the maximum will be 37. If in the unlikely event there are less than 15 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date, then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

This is a fully escorted tour, meaning that you will be met on arrival in Mexico City by your national guide who will remain with you for the duration of your trip.

Private Tour: If you have booked a private tour then you will be accompanied by a Driver Guide or a Driver and Local Guides. These will be available to you during all scheduled sightseeing. Private Tours can depart on any day of the week depending on flight and train schedules and the opening days of the attractions. They will follow the itinerary as described in the brochure unless you have been advised otherwise and you will still have all of the same meals, sightseeing and local excursions included.

Your accommodation is selected for convenience, location, comfort or character, and can range from business hotels to leisure hotels. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist compared to what you might expect in the UK. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

Triple Rooms are available, but please note and the 3rd bed is a “rollaway” bed and may reduce the overall floorspace of the room. Where an international flight arrives during early morning, we will endeavour to provide an Early Check In to your hotel, this is subject to availability. The usual hotel check in time is from 2pm onwards.

Breakfast is served in the hotel each morning. Dinner (when included) will be taken in local restaurants or at the hotel. A variety of restaurants are visited giving you the chance to experience a range of dishes and flavours.

Vegetarian and Vegan meals can be catered for. Please contact Customer Experience for questions about other dietary requirements or allergy information.

It is not recommended to drink the tap water, even in developed counties water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way as the UK. Bottled Water will be available to purchase at shops, hotels & lodges.

On your arrival into Mexico City you will be met by a representative from our local agent, Native Trails, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Native Trails representative will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries.

If you need to contact your representative during your stay the details are:

Native Trails: Contact number: 0049 6041 969 00 112 E-mail: info@nativetrails.de

Emergency contact information: Please find below the emergency contact details for Native Trails in Mexico 24 hour telephone: 0052 442 2301068