Spirit of the West

The order of events and sightseeing may vary according to local conditions or for operational purposes. For this reason, we have indicated approximate times only. Your local guide will inform you of any schedule changes as they are informed of them. Some road construction &/or weather conditions may lengthen the driving times. Our intention is to adhere to the day-to-day itinerary as printed; however, order of events and sightseeing may vary according to local conditions.

Please note: This tour travels on the Iconic Pacific Highway, during 2024 parts of the Highway are undergoing renovation to preserve the surface, therefore it is possible that an alternative route will be used for some sections.

If booking more than 12 weeks before departure a deposit of €324.50pp will need to be paid at the time of booking with the full amount payable at 12 weeks prior to departure. The deposit applies to adults and children. If you are within 12 weeks of travel then the full balance of the holiday will be payable.

All UK passport holders must have a biometric e-passport and your passport must be valid for at least 6 months from the date you are expected to arrive back in the UK. Important note: if you do not have a bio-metric e-passport, you will be refused entry into the USA.

You will need to obtain an ESTA visa. This must be applied for at least 7 days before you are due to land in the USA. An ESTA can be applied for directly on the website of the Department of Homeland Security. The Fee for application is approximately $21.00 and payable via a Credit / Debit Card online. https://esta.cbp.dhs.gov/esta

Alternatively we work closely with The Travel Visa Company who will be who will be able to arrange the ESTA visa on your behalf. Please call them on 01270 250590 and quote 'Mercury Holidays'. When Calling the Travel Visa Company they will advise you of any changes to the fees or procedure, they will also advise you all of the information they will require in order to apply for the visa.

The US Government enforces a restriction on people who have travelled to Cuba since 2011. These travellers are no longer eligible to apply for the ESTA Visa Waiver program and need to apply for a US visitor's visa (B1/B2) via their nearest US Embassy. This ban includes transit, where you’re flying on to another country.

Please note that final flight details will be confirmed on your e-ticket and final documentation which will be sent to you approximately 21 days before departure. Weight restrictions will be finalized on your final documentation. Should you wish to take additional luggage you will need to pay extra at check-in. Check-in should be at least 3 hours before departure. If you wish to arrange Airport car parking or accommodation at preferential rates, we recommend you book this in advance with Holiday Extras on 0871 360 2000, quoting HX313.

IMPORTANT: A printed E-ticket is no longer required at check-in, all you need to do is present your passport to the staff at the desk and your boarding pass will be given to you. Please note that you should carry your invoice with flight details on it as you will need to show this at the airport.

We strongly recommend that you and all members of your party are suitably insured as soon as you book your holiday. It is a condition of booking that you must have suitable travel insurance. It is important that you purchase travel insurance that suitably covers your participation in whatever activities you may undertake at the time that you make your booking. To assist you with this, we have arranged travel insurance in partnership with Holiday Extras. To arrange your travel insurance with Holiday Extras, please call 0800 781 4237 and quote 'WK830' for preferential rates. Please ensure you provide us with the name of your insurer, policy number and their 24-hour emergency contact number as soon as possible. Mercury Holidays will not be liable for any costs incurred by you due to your failure to take out suitable travel insurance from the date of booking.

It is your responsibility to check any health and vaccination requirements applicable to your booked arrangements. We can only provide general information about this. Health and hygiene facilities and disease risks vary from country to country. You should take health advice about your own needs as early as possible and in good time before your departure. Sources of information include; www.fco.gov.uk, http://travelhealthpro.org.uk/, www.hpa.org.uk, your General Practitioner or a specialist clinic.

This tour is accessible to most people with a good level of fitness and normal mobility. It involves climbing of steep stairs and getting on and off coaches and boats. This tour is not suitable for anyone with walking difficulties.

The currency in America is the United States Dollar (USD). You will be able to change currency both before you travel and whilst you are away. You will also have access to ATMs during your tour where you can withdraw money in the local currency. Major Credit and Debit Cards are widely accepted.

As normal practice you may be asked for your Credit / Debit card details on check-in at the hotel in order to cover any extras incurred during your stay. If you do not have a credit card, you may be asked for a cash deposit. MasterCard and Visa are widely accepted in hotels as well as American Express.

You will need to take money with you to cover any personal purchases such as souvenirs, laundry and extra drinks and snacks. Approximately £700- £900 per person will be sufficient for the duration of the tour.

Tipping Tipping is very common practice in America. It is customary to tip your guides and driver. Please allow approx. 8-11 USD per person per day for the Tour Guide and 7-10 USD per person per day for the Driver. (All tips will be collected by your tour director on the last day) . Tipping at restaurants, hotel staff etc. is discretionary.

The minimum number of travellers in your group will be 30 and the maximum will be 45. If in the unlikely event there are less than 30 people booked on your tour date, we will endeavour to reduce any disruption to your holiday and try to operate your tour with lower passenger numbers. If we are not able to operate your departure date then you may be asked to change to a different date and a full refund will be made available to you should this alternative not be suitable.

This is a fully escorted tour meaning that you will be met on arrival and will have a guide with you throughout your stay until you depart San Francisco ensuring that you have first-hand knowledge at all times.

Our standard transport for a USA Tour is an air-conditioned motorcoach with onboard facilities. Motorcoaches included on our USA tours are based on a capacity of 47-55 guests.

Your accommodation is selected for convenience, location, comfort or character, and can range from business hotels to leisure hotels. Hotel accommodation is generally rated as local three to four-star standard, but please note there is no international classification system for hotels, and differences in facilities and quality do exist compared to what you might expect in the UK. All group tours hotels have private bathroom facilities and air-conditioning, where needed. Rest assured that all accommodation used by Mercury Holidays is regularly inspected by our staff and partners to ensure that standards meet your needs.

In the USA, the Triple or Quad Room will be a double room with two queen size beds in the room. Most hotels don’t have additional space in the room to add any rollaway bed or sofa bed.

Breakfast (when Included) will be of a continental style, and at some hotels will be a “Grab & Go “ style. A Grab & Go will usually consist of Coffee / Juice and Bakery items. If you would like a full service hot breakfast, there are many local eatery options outside of your hotel.

Dinner (when included) will be taken in local restaurants or at the hotel. A variety of restaurants are visited giving you the chance to experience a range of local of dishes and flavours. Meals that are included are listed in the full itinerary

Vegetarian and Vegan meals can be catered for.

Please contact Customer Experience for questions about other dietary requirements or allergy information.

It is not recommended to drink the tap water, even in developed counties water may contain unfamiliar elements that can cause upset stomachs. In less developed countries water is not filtered in the same way as the UK. Bottled Water will be available to purchase at Shops, Hotels & Lodges.

On your arrival, you will be met by a representative from our local agent, Destination America, holding a sign displaying: “Mercury Holidays”. The Mercury Holidays/Destination America representative will show you to your transfer vehicle. Your national guide will be on hand 24 hours a day should you have any queries.

If you need to contact your representative during your stay the details are:

Destination America: Email: doperations@destamer.com

Emergency contact information: Please find below the emergency contact details for Destination America 24 hour Emergency number: 001 310 617 6635