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Pool

We’ve book a one bedroom beach front villa, the day we check in they told us the rooftop of the villa was destroyed by the storm. And sent us to the garden view villa, which is way different than a beach front villa. The second day we go to the beach and saw both one bedroom and two bedroom villa was occupied by two groups of people. After 10minute of asking why there are people inside the broken roof villa, they finally told us there was a overbooked. And the receptionist is so rude and ask us to leave and get a full refund, how can I easily get a beach front villa during Christmas. 
Why there will be people staying in the villa that suppose to be mine, that is ridiculous.
If you want to have a nice beach front villa for your holiday, maybe you should get another hotel. 

No beach front villa guaranteed 

This hotel is located far away from Lamai Beach and is at a very noisy street with lot of traffic.
The air is stinky and the beach is not nice, not clean, full of garbagge.
The beach villa we rented had a lot of little ants. The breakfast is very disapointing. You have to order it a night before and choose a time when to eat. But then it was still not ready at this time and they went to buy it at the family mart next door and we had to wait for it. It is really a bad joke! 
The pool has no umbrellas, no shadow.
Also the staff at the reception is really not friendly. 
Absoluty cant recommemd to stay here.

Stinky air and garbagge beach

We booked this stay online, for a week, as our trip was quite impromptu. The reviews online were decent and the value for money seemed good. I won’t say that the stay was very disappointing, however I wouldn’t want to stay here again! 
The booking site mentions of the room size to be 70 m, however it forgets to mention that the 70 m space includes two balconies and a kitchen! Found the room of the 1 bedroom villa to be very small and inconvenient in moving around the room! The air conditioner is very old and on hot humid afternoons, wasn’t just cooling the room! They ought to get those replaced! 
The staff was quite courteous however it was a big challenge to communicate with them in English, especially over the phone! 
So if you crunched on the budget, I wouldn’t recommend staying here! 

A weeks stay 

I will start this review with the ultimate praise - often on Agoda you see the photos, get excited and book, and are totally underwhelmed when you get there because the photos were about 10 years old.  NOT THIS TIME, the photos did not do our bungalow justice.  It was soooo much better than the photos (something I've never said before).

There were 2 disappointments.  Firstly, it is advertised as wheelchair accessible.  Wheelchair accessible IT IS NOT!.  To check-in you have to climb half a dozen steps.  The road through the resort had newly laid stone chippings.  It would take super-human strength to propel a wheelchair through that.  The pathway to the bungalow was difficult to get on to from the road because of a double step, and then, combined with encroachment by undergrowth it was too narrow to manoeuvre safely (my wife went off the path twice).  Finally, to get into the bungalow there were 5 steps.  To get to the bedroom there were a further 3 steps, and to get to the bathroom, you had to climb 2 steps and down one.  Fortunately, my wife isn't totally wheelchair bound, and we managed.  This misrepresentation could cause totally disabled visitors a lot of grief.

Secondly, the restaurant was closed down.  In every brochure you see, the restaurant is shown as a selling point.

The bungalow had everything we needed, and was more than perfect, although TV channels were lacking (just 3 - 1 Portuguese, 0 Thai and 2 German channels I think).  It was OK though - I used my laptop + HDMI lead.   Internet was very good.

If I go to Samui again, I will definitely consider this resort again, and wouldn't hesitate to recommend it to friends.

Better than expected

TERRIBLE !!!!!! Bad manager very moody and unhelpful the rooms were old and poorly cleaned dust all over the windows lights not working and the toilet seat had to be replaced when I arrived as it was almost rotten , aircons barely kept the rooms clean as they were very old I originally negotiated a set price for long term stay that was meant to include electrics but then once I paid a deposit they said I had to pay electrics and my deposit was non refundable it’s the worst experience booking a room in Thailand I’ve ever had DO NOT STAY HERE

WORST MANAGER EVER

This club resort enjoys a prime setting, lying just a short distance away from the vibrant area of Lamai Beach. The hotel is located within easy access of a host of shopping opportunities, dining options, entertainment venues and attractions. Guests will find themselves surrounded by ample opportunities for exploration and discovery. Samui Airport is conveniently located just 20 km away. This wonderful hotel tempts guests into a world of comfort. The accommodation options are tastefully designed, featuring traditional elements, and offer a relaxing setting in which to unwind at the end of the day. Guests are invited to take advantage of the host of facilities and services that the resort has to offer. Guests can enjoy delightful dining in the restaurant, where traditional dishes are sure to impress.

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Samui Garden Home