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Pool

The price is not cheap or expensive, around 300+CNY when I stayed. Not too far from KARON beach, other memory points are not strong, but the rooms are really quite a lot. The internet is not too good, only 2-3 devices can be logged in.

Nothing Speical

The reception has no clue about anything.
I asked them about dry cleaning and they didn't even know the basic information which was present on the paper that is left in the room about the two services offered.
We booked a taxi to one of the markets in the city we said can you book it in 15minutes. As we walked down to the lobby I saw the guy who saw us and immediately books it then so we had to wait a while for the taxi. The reason we asked it to be booked at a certain time was because we were running late to see the markets before they closed just leaves you frustrated and annoyed but that wasn't the worst bit. The guy also didn't put the correct address so the Grab Taxi driver took us somewhere else instead even though my partner had told them twice both in English and Thai the place we wanted to go.
We ended up having to get another taxi to our intended destination. This is just completely poor service and lack of due diligence. 

Another problem we faced was the rooms not being cleaned properly. Towels were missing when they got replaced so we only ended up getting one towel. The aircon in the room is also terrible and we paid for the panoramic view which wasn't even that. I read another review and someone said the exact same thing. The photos are deceiving of the 'ocean view'

The lobby also has an area that is deserted. Seems once they served maybe coffee there or drinks but it's not just dead not so pleasant to stay around.



Not a 4 star hotel

The hotel is very decent and basic amenities if you do not stay in the surrounding hotel area. Basic comfort from the bed and good water shower pressure. The service is very lame, not accommodative even the hotel is 'not full'. We arrived at 1040am, we knew standard check in is 2pm, we left the luggage and walk around, we came back at 1.40pm and was still said the room was not ready. It is the way how the communication is being delivered, perhaps guide the guest the room is still not ready, you can use the facilities or something, but none. Room were not given perhaps till 2.30pm which again is fine. .rule is check out is 12pm, we are having the flight at 8pm, we knew we cannot be demanding and unreasonable requesting for late check for free till 4pm, we were requesting for 2pm, got it for 1pm. Okay we noted it is up to the hotel perrogotive as well, we appreciate all the support given. The bottom line is, it is not what you can do but how you deliver the message 

Decent 

Pros: Friendly and helpful staff. There is a breakfast included option when booking and this was helpful each morning. They stock your room daily with Beer, pop, snacks, and water.
Cons: Location! It’s off a busy street that doesn’t have sidewalks. It’s a shuttle ride to the beach. I would have preferred to be closer and within walking distance to the beach. The pool is a chlorinated small pool with limited lounge chairs. There are three buildings (A, B and C). C has the best views but means 3 different elevators to get to your room. 
Not what you picture when you think of a resort!

The PROS and CONS of staying at the IKON

We moved to this hotel for 1 night after leaving another hotel after a night of no sleep. The reception staff were so friendly and helpful, ensuring us that our room AC would be suitable and we would have a restful stay. We sure did - the bed was extremely comfortable, the aircon worked well, whilst the room was well maintained and clean. We had a slight issue with the TV, and a friendly engineer appeared immediately and fixed it efficiently. Breakfast was good - great selection and eggs cooked to order; poached eggs were lovely, however, more fruit would have been good. Pool area was lovely, perfect for swimming and in the sun. Overall; would highly recommend especially for the price. Its basic, but clean with an efficient friendly service - all staff were lovely and friendly.

Great stay for good value

Stay& play in style at Hotel IKON Phuket, a modern day hotel where you will be steps away from Karon Beach. Breeze into our 98 IKONic rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom spa shower amenities, free Wi-Fi and more. Let us welcome you to the effortless access to Phuket's sandy beaches, local scene, natural attractions, renowned restaurants, and vibrant nightlife. 


Hotel IKON Phuketis situated on the mountainside overlooking Karon Beach, the west coast of Phuket, 60 minutes away from Phuket International Airport and a short distance to Karon Beach, Promthep Cape, NaiHarn, and Patong Beaches.

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Ikon Phuket