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Pool

Thank you very much.  My husband and I thoroughly enjoyed our stay at this hotel.  Very professional staff.  They helped with everything.  Beautiful comfortable rooms.  Great location.  Beautiful pool.  We highly recommend.

Patong Patagon Resort

Hotel is very old, rooms are tired with ancient furniture. Not enough sun beds at the pool which will end up sitting on a table if you managed to find one.
Hotel gave me a very bad view room, however my booking was swimming pool view and they justified that the room category I booked is already full!! 
When asked to speak to someone in charge they refused and said I can complain online.
Lack of customer service awareness and unpleasant experience.
I definitely don’t recommend this hotel unless you want to ruin your vacation.

Worst experience I had during my travels

We arrived at 2pm for check in and the room wasn’t ready so we waited till 3pm, went to our room and it was awful, it overlooked the street with a dead pigeon as our view, I went down to reception and asked to get the room I booked (pool view) they changed our room but it was another hour wait, so after waiting 2 and a half hours we checked in. 
The rooms are tired but the cleaners do a fantastic job, they are also very spacious. Close to Bangor rd and across the road from the beach. The pool was good but not enough deck chairs. The breakfast was average. 
I probably wouldn’t stay there again but it served it purpose. The best thing about this hotel was the receptionist who’s name was Joy, she matched her name and was very helpful and accommodating. Thanks Joy

Just ok

Been to Patong several times and 1st time staying here. Perfect location, beautiful resort and pool. Our room had pool access and was worth it. Rooms are huge and very clean. Buffet breakfast have a great selection. Restaurant staff, house keeping and front desk were great. Would definitely be staying here again and 100% recommend this place. 👌

Relaxing in comfort

The worst hotel ever.  

- Firstly they were late checking in, we were supposed to check in at 3:00 pm but they were late and said the room was not ready. 

- When I went to the bathroom, I was shocked that there was no water in the bathroom! I called reception and they said they would fix the problem within 4 hours!

-  Instead, I decided to go to the swimming pool until the water in the bathroom returned. I was looking for towels in the room, but I did not find them. Maybe they will provide them there, but after I went down, they said there were no towels. So I swam in pool then I went to the room while I was wet and I was very upset. 

- Then I went to check whether the water had returned to the bathroom or not, and I was surprised that the water was very dirty and black in color. I called them and they said to turn on the water for a few minutes. I opened it for 30 minutes and it was still black.

It is not recommended at all

The beach hotel Patong Paragon is located on Patong Beach in Phuket. The hotel is situated just a 30 minute drive from the vibrant Phuket town and its host of dining, entertainment and shopping venues.Featuring enchanting Thai architecture in low-rise buildings this spectacular hotel blends effortlessly into its natural surroundings overlooking the majestic Andaman Sea. The elegantly-appointed guest rooms feature lavish teak wood furnishings, high-quality conveniences and an ambience that evokes peace and serenity. For the ultimate relaxation, a range of holistic treatments are offered at the Spa and for the utmost in dining pleasure, the restaurant combines unparalleled sea views with exquisite fusion-style dishes.

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Patong Paragon