Select Room & Board Basis | Mercury Holidays

Product Details

Pool

We stayed at the Phu Thinh Resort for 3 days as part of a tour booked by Legend Travel. We had several problems—we couldn’t operate our safe, our phone was broken at first— the front desk refused to fix it. They eventually did. There was nothing in our mini bar/ fridge.  No one answered the phone for room service or maintenance. 

The spa was closed and the lantern making class advertised in the in room book wasn’t happening. I suspect this hotel is suffering from COVID and aren’t fully operational yet.  I feel bad for them for this. 

Still—our room was not sealed and mosquitoes came in and I was bitten several times.  There was also a large beetle that entered our room. 

The breakfast buffet was terrible.  The only cheese they offered was American cheese slices. There was rat or mouse poop on a surface near the fruit in the restaurant. It did not seem clean. 

The pool is the best part of this hotel. It is very nice. 

The worst part was the hotel staff who held our taxi when we were leaving until a staff member ran back to our room to check for? I’m not sure—to make sure we didn’t steal the towels or something? It was very strange. We felt like we were treated like criminals. 

This hotel is also a long walk or a taxi ride from the main part of Hoi An. 

There are many better options in Hoi An and I would never want to stay here again.

Run down hotel with dirty restaurant and some not nice staff

Very honest review here. The grounds are quite run down as such, however it is very obvious that they are suffering immensely from the effects of COVID and are running on a very tight budget/staffing resources. Firstly, the reception desk staff and doorman that we were greated by very nice on arrival. Although the property on the outside is in need of a little love, it was very clean and all staff we encountered in the grounds and the breakfast area were lovely. On walking in to our room, were incredibly surprised by how lovely the room was, how comfortable the beds were and how spacious the bathroom area was. Also, the TV was incredibly clear, and the internet was fast speed. We had a lovely balcony room that looked out over the pool area, and had lovely chairs and a table to sit at. Air conditioning worked really well in the room and the breakfast was very adequate for what we wanted. We could ask for eggs to be cooked fresh as we wanted them, there was a large selection of fruit and breads/pastries and anything was asked for that wasnt there was provided with a smile. It is in a lovely area of Hoi An as it is a good 15 min walk in to the main area of Hoi An, or they also offer a courtesy bus to get in there free of charge. We chose to do this, then caught a taxi back (very cheap) given the time of night it was and how tired we were. There are heaps of eateries, pubs, bars, massage places, mini marts etc all outside the door of the resort, and everything we needed was within close distance. The massage spa area was not operational, however again I feel that this is due to COVID, and as things pick up, I'm sure they will resume this, along with other services. I would 100% happily stay here again and support this resort, as it is clear to see that with more guests supporting them and helping them, they will be able to get back to being a luxury resort once again. 

Excellent Room and Facilities, Needs Support from us all post COVID

It is a nice hotel, well located (not too close , not too far from the Old City) but notoriously needs maintenance in some areas, specially gardens, breakfast space, fishing pond, lobby and exterior. Surely suffered a lot the impact of the pandemic and lack of resources. The room was clean, very good bed and excellent bathroom. The staff was very kind and servicial attending immediately an issue with the AC (key to cope with the heat and high humidity of the city). The breakfast was very good. The pool was a big asset: very clean and nice. There are very good restaurant options  for dinner very close. We hope this hotel can move forward. 

Nice hotel which needs some maintenance

This is a hidden gem, very friendly, very clean, not too busy and feels authentic, you know that feeling like wow we are on holiday now and it’s not the same as home. You can walk to the old town easily, the area is very safe , you can book tours here to all the major attractions, do that when you get here it’s cheaper than a lot of online sights, the breakfast buffet is really good.

I’m coming back!!!!

Great Hotel / Resort in Hoi Ann.   Room, pool, breakfast and location was great. Only 3 minutes by motorbike to the Old Quarter.   Many restaurants close by and also quiet of a nighttime. Staff were all extremely helpful and what I like the most they always greeted you !!!!!!!

AWESOME

Phu Thinh Boutique Resort & Spa is the ideal base for exploring Hoi An, especially the lifestyles of the Hoi An people.  Visitors can be assured of excellent service from the professional staffs who offer dedicated, friendly and elite customer care to ensure a memorable and rewarding vacation. Most importantly, guests notice the staffs are delivering “where smiles are from the heart” and always be honour to serves guests. The team prides itself on the care andcommitment they offer to guests, many of whom return yearly. Guests can count on the guest services team to provide honest information about tours, transportation, bookings and much more!
LOCATION
Phu Thinh Boutique Resort & Spa is centrally located with a ten-minute walk to the center of Hoi An Ancient Town, fifteen-minute bicycle to beautiful Cua Dai or An Bang beach, forty five-minute drive to My Son Sanctuary and a forty-minute bus or car to Da Nang international airport and train station.

North America

Canada

Escorted Tours

South East Asia

Philippines

Private Tours

Africa

Madagascar

Vietnam

Holidays

Escorted Rail Journeys

Europe

Malta

Namibia

East Asia

Taiwan

Indian Subcontinent

Bhutan

Portugal

All trip types

River Cruises

Botswana

Central Asia

Georgia

Kazakhstan

Tibet

Cambodia

Thailand

Multi-Centres

Latin America

Costa Rica

Mongolia

Middle East

Dubai

Indian Ocean

Maldives

Mauritius

Kenya

Sri Lanka

Australasia

Australia

Cuba

Japan

South Korea

South Africa

Cyprus

France

Indonesia

Kyrgyzstan

Czech Republic

China

Morocco

Tanzania

Peru

Brazil

Albania

Kerala

Chile

Nepal

Escorted Walking Tours

Ethiopia

Algarve

Romania

Jordan

Borneo

Malaysia

Uzbekistan

India

Turkey

Tenerife

Madeira

Lanzarote

Benidorm

Bali

Croatia

New Zealand

Fly Drives

Mexico

Israel

Ecuador

Egypt

Netherlands

Norway

Italy

Spain

Seychelles

Iceland

Austria

Oman

Gozo

United Arab Emirates

Costa del Sol

Greece

Gran Canaria

Caribbean

Antigua

Grenada

Majorca

Saint Lucia

Abu Dhabi

Barbados

Fuerteventura

Opening Times

Mercury Holidays opening times

About Us

Contact us

Online Brochures

Order a FREE Brochure

Terms and Conditions

ABTA & ATOL

How to Book

Holiday Insurance

Airport Extras

Charities we support

Early Holiday Booking

Privacy Policy

More Info

All inclusive holidays are all about keeping things simple and stress-free. Leaving you with the sense of relaxation, knowing everything is covered and there are no extra expenses!

All-Inclusive

Pay no extra for being a solo traveller with our no single supplement special offers!

No Single Supplement & Solo Offers

Stay longer for less, with our stay 14 nights pay for 7 nights holiday deal! This offer is available with a great selection of our hotels

2nd Week Free & 14 Night Offers

Stay 21 nights pay for 14 nights! Choose one of our excellent value long stay holiday offers. Stay longer for less!

Trip Type

Sort by

More Info (view all)

Phu Thinh Boutique Resort and Spa