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Having read some of the previous reviews, it would have been easy to decide not to choose this hotel however, I am so very pleased that we did! 

From the moment we arrived, our positive experience began with the very welcoming, friendly and helpful reception staff. First impressions count, and this was only to continue throughout our stay. We were allocated a room (212) which was situated just a couple of minutes walk away from reception and the pool area. The property is brilliantly designed and laid out over the site overlooking the sandy beach and sea, with most (if not all) rooms having a sea view. Furthermore, it is quiet at night with only the sound of the waves. Very tranquil and relaxing. 

The room itself was a generous size with two single beds, a sofa-bed, TV, Fridge and sizeable balcony with a table and two chairs overlooking the beach / sea. The wifi is not the best but is enough for checking emails, news and emails if one needs to. The TV channels are mainly local with a few German channels and fewer English ones but we weren't there to watch TV. The bathroom was a fair size with tub and shower piece. The shower itself was powerful and hot on demand. The colours of the bathroom could hint at a 70's theme but in fact, they are just in tune with the property itself. The whole room was spotlessly clean and was attended to every day by the very happy and friendly housekeeping staff. 

The restaurant functions superbly. Every day, be it for breakfast, lunch of dinner, there are more than enough options for people, and if there are specific dietary requirements that appear not to be met, you only have to ask and the staff will be happy to help. The meat selections offered (more often than not, chicken and pork) were cooked to perfection. Tender whilst keeping flavour and excellently seasoned, it was always something to look forward to. The Ribs that were sadly on offer just once in the week that we were there, were some of the best that we have ever had. Whilst previous reviews mention some repetitive food options, there may have been a few standard offerings but there is so much to choose from, this is a subjective view. Frinks available in the restaurant are free-flow and there is a selection of soft drinks, beer or wine. We tried the Asian experience and again, was not disappointed. It is a smaller separate part of the restaurant and needs to be booked. Compared to the main restaurant, there was a smaller selection of dishes, but since it is not an A-La-Carte menu, it was still a brilliant meal experience. 

Evenings were either spent in the main bar (where the entertainment happens) or there is the pool bar that is quite busy although relaxed. Plenty of drink choices available. This also applies as an all-inclusive customer. Whilst you may not get the global brands, the quality of the drinks is excellent. So too are the measures that are provided! The bar staff were very welcoming and friendly and enjoyed talking with us  both in English and Spanish. Over the course of the week, we had made several new friends from both sides of the bar. 

The pool area was relaxing whilst also being full of fun. Couples, families and their young children all having a good time. There are actually two crescent pools. One is heated and is the busier one of the two but the cold one is very refreshing, especially when the heat from the sun is strong. Plenty of sun-loungers and if it does appear that there are none left, the pool attendants (who were very helpful) will find you more. There are also little sun-lounger areas dotted around the property that offer a much more secluded and quieter option to relax or sleep in the sun. 

Too many people to mention but special thanks to Maria and Linda at the pool bar (served us like we had been friends for years) and Xavi, Marcos and the rest of the bar staff. Also to the reception team who were very helpful. Management frequently supervise the daily running of the hotel and are on hand to assist if you need them. 

Definitely on my list of places to return to in the future.

A wonderful holiday experience

The only plus is the location to the beach. Everything around the hotel is shut down. The majority of the residents are German who don’t abide by the smoking policy at the hotel. The staff don’t do anything about it, there was even a guy smoking at the pool bar next to the no smoking sign and they never told him. The food is just about edible. The hot dogs at the pool bar come out on a tray and are cold straight away. The food in the Asian restaurant was stodgy, some was cold and over salty. They even charge for the drinks which is the same drinks you get in the main restaurant. The Buffet restaurant we had chicken raw in the middle, one occasion potato wedges still frozen. More often than not the foods either cold or tepid. There is no real change in menu, and it’s definitely aimed to its German clients. Luckily we hired a car for a few days so we ate out. We book it last minute so didn’t check the reviews. I wish I had of done my research. Four stars is a joke, I’ve stayed in better 3 star resorts. In the two weeks we stayed here none of the hand dryers worked in the toilets, forget a hot shower or bath after about 8ish. I would definitely not recommend staying here. I’m glad to be going home.

This place is far from 4 Star it’s a joke

Definitely NOT a 4* hotel, at best 3*. Shower didn’t work, hairdryer broken.WiFi awful.
Pool was dirty with scum and bird pooh. Food was always cold and not appealing.
Room definitely needs a revamp, looks old and tatty.
At best the entertainment in the evening was good. Definitely would not recommend or stay again

Not what it says on the tin!

Hotel is a remote location,
After paying Easyjet extra for an apartment,  it was shabby, to say  the least, with a broken light switch exposing bare wires, which I would say they promptly fixed .
There was no seal on the shower screen over the bath that flooded the  floor.
The pool area is great.
Staff are good except Liman, who has had his sense of humour and manners removed.
Food is OK but not great.
Food times are chaos like rush hour in London, no organisation.  Reception staff do not like being bothered.
Three times someone tried to get into our room with a key card and succeeded on the 3rd whilst we were asleep,  taking bags and a purse containing cash, Reception did not seem surprised as we found out later that this is not an isolated incident.
After reading reviews regarding this hotel, we gave it a try.
The beach is great.
The Hotel would be great if they sorted out a few points.
We have never had any bad words to say regarding any foreign hotels before.
We would not return or recommend this hotel to anyone.
The manager will probably reply with the same pre-arranged response as with any previous negative comments, but I really hope he takes these comments on board.

Disappointing Hotel

Just a heads up to anyone that gets placed into the apartment rooms at the back of the complex.

People regularly try door handles and windows. We had someone come into our room and empty our bags and luggage out and took some of our things whilst we were out. I recommend spending the money on a safe. We had another couple tell us they had someone come in and take a bag. Keep your things either on you or in a safe. 

Not sure if the staff are in on a lot of it as we were only given 1 key card when our friends we travelled with were given 2 and they had nothing taken. 

Only good thing I can say is the animation team and food are lovely here.

BUY A SAFE

The SBH MOonica Beach Resort hotel, recently renovated in 2015, is located on the first line of the extensive Costa Calma beach. Its unbeatable location provides the relaxation and beauty that guarantee unique sunrises and sunsets. Its spacious and modern rooms perfectly equipped, as well as a complete range of sports and leisure activities, will make your stay at the Hotel MONICA BEACH RESORT, the ideal place to enjoy your holidays.

##### Facilities at SBH Monica Beach Hotel:

The hotel has 4 swimming pools, 3 swimming pools for adults, one of which is heated in winter, and a children's pool, all equipped with sun beds and umbrellas.

You will be able to taste the exquisite international and Canarian cuisine in its main restaurant or taste sophisticated dishes of Asian food in its thematic restaurant. The hotel's main restaurant offers a great variety of specialties in appetizers, main dishes, salads and desserts.  Up to 5 bars (2 next to the swimming pools), complement the varied offer that you will be able to enjoy in this hotel.

##### Your guestroom ar=t SBH Monica Beach Hotel:

All rooms have a private balcony or terrace, TV, telephone, satellite channels, safe (with charge), desk, fan and air conditioning, bathroom with bath, hair dryer, free toiletries. Baby cot available on request. The rooms of the SBH Monica Beach Resort invites you to enjoy a few days of authentic pleasure and relaxation with the best services. The hotel has upgrade options from Double Standard to Double Sea View, Suites and Apartments, all perfectly equipped.

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SBH Monica Beach

Facilities at SBH Monica Beach Hotel:

Your guestroom ar=t SBH Monica Beach Hotel: