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Can I add a special room request?

At the time of booking you can make any special request. This can be done online or via our call centre.

Don't worry - if you forget to do this at the time of booking, this can be added after by visiting our Contact us page and contacting us through Live Chat, Whatsapp or Booking enquiry.

Please note that there is no guarantee the hotel will be able to fulfil your request although they will always try their best.

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