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Financial protection

All flight inclusive package holidays are financially protected by the ATOL scheme. This means that your money is ATOL protected so that you will be able to continue with your holiday or suitable alternative holiday or receive a refund of all amounts paid to us in the unlikely event of the insolvency of one of the component suppliers of your holiday or of our own insolvency. Our ATOL number is 1631.

We are also members of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. Our membership number is V0211.

Help Centre Topics

Before You Book

Here you’ll find answers to any questions you may have before booking your holiday, escorted tour or river cruise.

Before You Travel

We want to make preparing for your holiday as easy as possible. Find answers to your pre-departure questions here.

On Holiday

If you are currently on holiday or have any questions about what to expect you will find the answers here.

After Your Holiday

Just returned from your holiday? Then this is where you’ll find answers to any questions you may have.

Airports & Flights

You’ll find information on any questions you may have about your airline and airports here.

Travel Advice

General advice on travel abroad including COVID-19, country specific information and other useful tips.