FCDO travel advice

Foreign, Commonwealth and Development Office (FCDO) advice relates to imminent departures. We make decisions as to whether holidays can continue on a rolling basis 5 days prior to departure.

If the FCDO advise against all but essential travel to your destination and your departure date is 5 days or less then unfortunately your holiday is cancelled. In this event our Customer Experience team will contact you to discuss your options. Your options include:

• Amending to a later period or alternative destination. Please note that the price of your holiday may be greater than or less than your existing holiday and you will be required to pay or be refunded the difference. Mercury Holidays does not charge amendment fees although supplier fees may apply.
• Receiving a full cash refund within 14 days in accordance with the requirements under the Package Travel Regulations.

Our Customer Experience team will contact you in priority of departure order, there is no need to contact us.

You can visit the FCDO travel advice page for the most up to date information on your destination at https://www.gov.uk/foreign-travel-advice