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When will I receive my booking confirmation invoice?

Where an email address has been provided, a confirmation email containing your booking summary will be sent to you within 48 hours.

If it has been longer than 48 hours please contact our team who will be able to help you.

If you have booked through a Travel Agent please contact them directly (as they will need to forward all booking correspondence to you).

Here you’ll find answers to any questions you may have before booking your holiday, escorted tour or river cruise.

We want to make preparing for your holiday as easy as possible. Find answers to your pre-departure questions here.

If you are currently on holiday or have any questions about what to expect you will find the answers here.

Just returned from your holiday? Then this is where you’ll find answers to any questions you may have.

You’ll find information on any questions you may have about your airline and airports here.

General advice on travel abroad including COVID-19, country specific information and other useful tips.